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Universal Socio-Technical mapper
Mapping content in socio-technical systems
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Categorization
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Three stages of categorization

The universal system mapping process uses three categorization steps. These are combined and used to assign each item in the incoming dataset to one of the 12 universal domains. The exact names and definitions of the domains are flexible and context specific.
To categorize your input data work through each of these three stages
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Social or technical
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Answers or Questions
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Level
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Once these are done you’re ready to see the big picture.

The domains used in this document

Below we define the default domains used in this document. With a little work, they can be tailored to fit more specific contexts.
level
Name
Description
design/individual
4
Agency
The ability for an individual to act
Support
Support, tools and access to materials and resources
Information
Access to information ans skills
Connection
The quality of feedback and interconenction between individuals
operations/teams/relationships
4
Coordination
How the activities of individuals are coordinated
Infrastructure
The resources, skills and resilience of a team
Strategy
The way in which problems are solved collectively
Collaboration
The ability for a team to try new things and let go of the old
governance/organization/group
4
Direction
The collective understanding of what success looks like
Application
The way an organization delivers value
Transformation
The way in which the organization processes information and change
Inspiration
The shared understanding of what makes work matter
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Example domain maps

These are examples of named domains for specific contexts.

The Systemic Data Ethics Framework

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framework-simple-colour.png
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The Continuous Change Matrix


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Continuous-Change-Navigator.png
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