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Universal Socio-Technical mapper
Mapping content in socio-technical systems
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Categorization

Level

The next categorization asks about what level of the system we’re looking at.
Is this item looking at the individual elements of the system, at the way in which individuals are interconnected, or at the system as a whole?
Are we looking at things that can be undertaken by an individual? (Design/individual)
Is this item addressing the way in which a product is created and operationalised? (Operations/team)
Are we looking at the whole organization and how it needs to behave? (Governance)


Level balance
12
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What level of the system are we looking at?
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governance/organization/group
4
Changing requirements
Welcome changing requirements, even late in development. Agile processes harness change for the customer's competitive advantage.
Cross Disciplinary
Business people and developers must work together daily throughout the project.
Sustainable dev
Agile processes promote sustainable development. The sponsors, developers, and users should be able to maintain a constant pace indefinitely.
Self organizing
The best architectures, requirements, and designs emerge from self-organizing teams.
operations/teams/relationships
4
Short timescales
Deliver working software frequently, from a couple of weeks to a couple of months, with a preference to the shorter timescale.
Continuous delivery
Our highest priority is to satisfy the customer through early and continuous delivery of valuable software.
face-to-face
The most efficient and effective method of conveying information to and within a development team is face-to-face conversation.
Reflection
At regular intervals, the team reflects on how to become more effective, then tunes and adjusts its behavior accordingly.
design/individual
4
Trust
Build projects around motivated individuals. Give them the environment and support they need, and trust them to get the job done.
Working software
Working software is the primary measure of progress.
Simplicity
Simplicity--the art of maximizing the amount of work not done--is essential.
Technical excellence
Continuous attention to technical excellence and good design enhances agility.
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