In this automation model, the attended robot can launch on-demand, run processes from the robot tray, and mimic your actions precisely. The only drawback is that sometimes your machine is occupied during the robot's task. However, you can use the free time for offline tasks.
Let's consider a real-life banking scenario: Debit cards at a bank may be declined for 81 reasons. Smooth customer experience relies on efficient call handling by our staff, explaining the reason. Previously, staff faced a cumbersome process of navigating screens, writing down, and calculating data to provide answers. Now, an attended robot swiftly performs these tasks, instantly presenting employees with a clear description of the declined card's reason.
In this model, the attended robot can:
Launch on-demand using mouse clicks or hotkeys.
Run the process directly from the UiPath Assistant.
Complete the task in exactly the same way as you would.