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Introduction to automation
  • Pages
    • Lesson 1 - About this course
    • Lesson 2 - What is automation?
    • Lesson 3 - How can automation help me?
    • Lesson 4 - How do I team up with a robot?
      • Model 1 - Fully unattended
      • Model 2 - Partially unattended
      • Model 3 - Human in the loop
      • Model 4 - Attended, interval
      • Model 5 - Attended in tandem
      • Model 6 - Hybrid automation
    • Lesson 6 - How can automation fit into my business?
Introduction to automation
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Model 3 - Human in the loop
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Model 3 - Human in the loop

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Certain process types requiring intermittent human intervention and complex decision-making can be challenging to automate with traditional tools. However, with this automation model, business rules are embedded into the process, allowing the robot to perform tasks and prompt for input only when necessary, simplifying your role.
Let's take for example an invoice processing use-case. In invoice processing, OCR technology is used to capture information from scanned invoices. However, if the data quality is low, automation alerts you to review and validate the information before entering it into the ERP system. By combining RPA with AI, the system learns from your validations, reducing the need for future intervention.
In this model, the unattended robot can:
Initiate processes based on schedules or triggers.
Request your input when needed.
Resume the process after you've completed your task.
Repeat this cycle as required within the process.
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