Build a system of reliable and meaningful figures for your team
Introduction
Or painful real-world experience
I have managed many different teams in the last 20 years. Most of them are Scrum or Kanban-driven and can really create a
Figures you need
1. Time Tracking
The most teams you know, had already a time tracking in place. They tracked time spent on conception, development and testing of each ticket. This information creates a steady base for future planning, but some important information is still missing.
Types of tickets
Product
Customer Support
Sales Activities
Support of a your sales team without a paid customer contract.
technical presentation, visits of trade fair
setting up and mandaging a conference room pilot of our product