Customer Relationship Management
High cost of customer acquisition makes it imperative to gain large wallet share, economies of scope are key.
Early market entry enables charging premium price and acquiring large market share; speed is key.
Infrastructure Management
High fixed costs make large volumes essential to achieve low unit costs; economies of scale are key.
Covers differences between the content of Osterwalder’s and Pigneur’s bundled and unbundled Telco Models [[should be filtered to only display when Industry = Telco]]