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Plain language

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Plain language standard


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This is a proof of concept. See for source of truth - 9/15/2023


All state departments should:
Provide information to the public at an
Use smaller, more common words
Avoid jargon and technical terms as much as possible
Keep sentences short and simple
This standard applies to print and digital information.

Key considerations

It can be a challenge to balance plain language and accuracy. Achieve the lowest reading level you can.
Write for your audience. Using technical terms might be appropriate if you're writing for a specialized audience. Examples include attorneys, scientists, or engineers.
Cite laws, code, or regulations as written. Summarize this information whenever possible to help people understand it.

Definitions

Code: The text of laws, as found at
Department: A department, commission, office, or other administrative agency of state government
Jargon: Words used by specialists that are not used or understood by the average person

Footnotes

Most content designers use grade 8 as their maximum reading level. Examples include the and the .


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