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Digital Session Formats

Last Updated: 11/30/21
The ServiceNow Digital Experience is capable of presenting content in a number of different formats. All of the available formats are listed in the matrix below, as well as the features that come with each of those session formats. For additional details about a session format, navigate to the appropriate
Digital Experience
⁠
sub-page.
Digital Session Format Matrix
0
Digital Session Format Name
Media Type
Recorded/Live
Controls
On Demand
Chat
Enrollment Required
Session Conflicts
Audience Size
Additional Notes
1
On Demand Video
Video
Pre-Recorded
Play/Pause/Skip
Yes
No
No
Allowed
Unlimited
​
2
On Demand MP3
MP3 Audio File
Pre-Recorded
Play/Pause/Skip
Yes
No
No
Allowed
Unlimited
​
3
On Demand PDF
PDF File
N/A
N/A
Yes
No
No
Allowed
Unlimited
​
4
Simulive Video with Chat
Video
Pre-Recorded
Synchronized Playback
After Session Ends
Yes
No
Allowed
Unlimited
​
5
Simulive Video no Chat
Video
Pre-Recorded
Synchronized Playback
After Session Ends
No
No
Allowed
Unlimited
​
6
Live Interactive Unlimited Capacity Zoom
Zoom
Live
N/A
No
In Zoom
No
Allowed
Max 1,000 or 50,000
Separate attribute for webinar vs meeting
7
Live Interactive Limited Capacity Zoom
Zoom
Live
N/A
No
In Zoom
Yes
Not Allowed
Max 1,000 or 10,000
Separate attribute for webinar vs meeting
8
Live Streamed with Chat
Video
Live
Synchronized Playback
Optional
Yes
No
Allowed
Unlimited
​
9
Live Streamed no Chat
Video
Live
Synchronized Playback
Optional
No
No
Allowed
Unlimited
​
10
On Demand Redirect URL
Redirect URL
N/A
N/A
Yes
No
No
Allowed
Unlimited
What we would use for NL on demand
11
Birds of a Feather Parent
Display of Child Sessions
N/A
N/A
No
No
No
Allowed
Unlimited
Child sessions will follow other above formats + include Parent BoF session ID in BoF Parent Session ID attribute
There are no rows in this table
⁠



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