Boost your Customer Reviews

icon picker
Get Started

Boost your reviews. Analyze feedback. Improve your service and drive more business.
Copy this doc
Sign up for Coda

How can your service business stand out in a crowded market?

How do you increase your visibility online?

Start by sending review survey forms to your customers with emails and text messages. Review, respond and analyze feedback in order to increase your social proof and help drive new service business. This doc helps you manage that process.


- Are my customers satisfied? 😍


- How could we do better? 🤔

What’s included.


How it works

Set up your data and forms
Croods - Comments.png
Send requests and follow-up

Analyze results.

The 6 Steps Workflow

Manage your review requests and improve customer service.

Graphics 2.png
Ask your customers for a review with email and text messages.
Graphics 7.png
Send thank you emails to those responding with positive reviews.
Graphics 1.png
Send second request reminders to review, if no response to first.
Graphics 3.png
Respond directly to any negative reviews promptly.
Graphics 6.png
Analyze response metrics and trends. Improve your service.
Graphics 4.png
Select reviews to include as testimonials on your website.


Testimonials: Reviews we love.


“This doc has helped me connect with my customers in a meaningful way! I am more visible and trustworthy online and business has soared.”

- Jane, Massage Therapist, Chicago

“I had no idea what to do to encourage customer reviews, and this tool kit saved the day. The tracking is automated, saving time and I have improved my services using the feedback analysis.”

- Joe, Dog Groomer, New York City


Video Instructions


This link can't be embedded.


This link can't be embedded.

How to use the Customer Review Tracker

Quick Links


Follow us

Want to print your doc?
This is not the way.
Try clicking the ⋯ next to your doc name or using a keyboard shortcut (
) instead.