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Feedback Analyses

🔹 Reviews Requested:
5
🔹

🔹 Reviews Returned:
5
🔹

🔹 Response Rate:
100
% 🔹

Customer requests for review by service type:

3
Lux Full Set
50
%
1
Lux Refill
17
%
0
Basic Prime Full Set
0
%
2
Basic Prime Refill
33
%

Service use frequency data from survey responses:

1
Every 8 weeks
20
%
1
Periodically
20
%
3
Every 6 weeks
60
%


Overall
1
4.4
There are no rows in this table

Based upon
5
ratings


5 Stars
4
4 Stars
0
3 Stars
0
2 Stars
1
1 Star
0

Staff
1
5
There are no rows in this table

Based upon
5
ratings


5 Stars
4
4 Stars
1
3 Stars
0
2 Stars
0
1 Star
0
Post Service
1
4.2
There are no rows in this table

Based upon
5
ratings


5 Stars
2
4 Stars
2
3 Stars
1
2 Stars
0
1 Star
0
Beautician
1
4.6
There are no rows in this table

Based upon
5
ratings


5 Stars
3
4 Stars
2
3 Stars
0
2 Stars
0
1 Star
0

Average Net Promoter Scale (NPS) Results

1
9.6
There are no rows in this table

NPS Survey Score

60

What is a good NPS survey?

> 0 is "good". It means that your audience is more loyal than not.
> 20 is considered "favorable"
> 50 is excellent, and
> 80 is world class.

Latest feedback from our customers

Goals
Take that Kanye!
To maintain my hot diva status.
Some peace and quiet.
To look lovely for my prince!
To look fresh again.
image.png
Comments
Your place is divine.
Please provide a back entrance for VIPs.
Bloody good service.
The prince is so happy. I would be pleased if my dwarfs could accompany me.
Love this place and the friendly staff.

Google My Business webpage:

Enter your GMB rating
1
5
Modified On
2/19/2022
There are no rows in this table



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