This is an example of how you could leverage this template to hire/borrow/contract another recruiter for the Customer Support team.
Customer Support
Based on the historical passthrough rates and the current hiring targets of
38
it will require Jane (our only recruiter) to take on
19
calls per week. Given she is supporting other departments, this is untenable for for her to be the sole recruiter for this role alone. Our recommendation is to bring on one more recruiter to support the interview load and ensure we hire these strategic roles as soon a possible.
Passthrough Rates
Stage
Definition
Passthrough Rate
Stage
Definition
Passthrough Rate
1
Application Review
What percent of resumes do you agree to interview?
20%
2
Recruiter Screen
What percent of calls do recruiters pass on to hiring teams?
50%
3
Business Screen
What percent of candidates pass the hiring manager screen?