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TRAINING WITH FRANCINE
TRAINING WITH FRANCINE
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July 13
Ways and tips on how to communicate and build relationship with everyone that can help in building the authority
Things you can do to communicate better and build relationship:
(Based on personal experience and some experiment)
Know who you are talking to and the purpose of why you are talking to them
- observe their personality and their energy (mirror and match)
2.
Make them feel comfortable and supported
- 80% Listening, 20% Speaking
- Always radiate a positive energy, SMILE!
- Be patient and calm
- it’s about them, not you
- be their number one listener
3.
Think before you speak
- The last thing you would want is to offend them, so be careful with your choice of words and on how you deliver them
- Remember that you can build authority even without being mean to them
- Always imagine yourself in their situation
- Respect them the way you want them to respect you
4.
Make things clear always
- be very direct to the point, no need to beat around the bush (but you can always “tee up” your conversation)
- if there’s still something confusing, always clarify (in a nice way)
5.
Connect with them in an emotional level
- find your common ground with them
- ask questions that both of you can connect to
- get to know them personally and get along with them
- genuinely build a friendship with them
- support them not just in their business, if you can
SKILLS YOU MUST DEVELOP:
Empathy
Active listening
Leadership (Showing authority)
Mindfulness
Genuineness
**WORK ETHICS
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