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Assure Services

The process, or set of processes, that increase confidence that data will meet a specific need, and that organisations collecting, accessing, using and sharing data are doing so in trustworthy ways.
(Open Data Institute, June 2021)
Name
Description
1
Assurance
All services will undergo a regular assurance process to confirm / update information to ensure data accurate and “Good enough” to be used across the place-based system. Each service will be assigned a status indicating when the information should be assured.
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As part of a quality control review, the following 5 sets of checks should be undertaken.
Accuracy of key attributes
Relevancy of data
Consistency of key attributes
Completeness of data
Timeliness of data (is the service still running - are the sessions still in date)
A properly defined service consists of 3 parts, the provider, the venue and the service itself.
It is important therefore that each part is reviewed.
Part 1: Who is the provider? A provider may have multiple venues and provider multiple services; however, the provider only needs to be checked in accordance to each providers status to ensure details remain accurate.
Part 2: Where/How do they provide it? A venue may host multiple services, but only needs to be checked in accordance to each venue status. It’s important to check the
@Latitude and Longitude
and accessibility to ensure these are accurate.
Part 3: What do they provide? This is part of core the information set used to reflect what the service provides. A service may contain sessions which state the operating days and times when service users can access the provision. Each service needs to be checked and assured based on its status . The is based on the Likelihood of service information changing. Checks will vary from 1, 2, 3 or 6 months.

Proving Data Quality

The following Audit/metadata is kept providing reassurance of the data quality held.
After Assuring the data for a service the following information is automatically updated
Name
Description
Type
1
Service Created
When was this service first created
Date/Time
2
Service last assured
When was this service last assured
Date/Time
3
Service last reviewed
When was this service last reviewed by its provider
Date/Time
4
Service last modified
When was this service last modified by its provider
Date/Time
5
Service last updated by
Who updated this service the last time
Text
6
Service last assured by
Who assured this service the last time
Text
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