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Collection / Assurance

: The service provider sets their preferred method to update / assure their services. Service Providers will be informed how the Data team is collecting, maintaining and assuring their information. The
@Service providers
will then be asked their preferred method to provide service provision data.
Information source
Name
Description
1
Website
Service provider regularly updates the website and is used as the main source of data accuracy for service provision
2
Facebook
Service provider regularly updates Facebook and is used for the main source of data accuracy for service provision
3
Newsletter
Service provider creates regular newsletters and is willing to send to data team. Newsletters are used for the main source of data accuracy for service provision
4
Phone number
Service provider prefers to be contacted by phone in accordance to allocated assurance to inform data team of any changes. To be used as main source of data accuracy for service provision
5
Twitter
Service provider regularly updates Twitter and is used for the main source of data accuracy for service provision
6
WhatsApp
Service provider prefers to be contacted by phone in accordance to allocated assurance to inform data team of any changes. To be used as main source of data accuracy for service provision
7
Email
Service provider prefers to be contacted by email in accordance to allocated assurance to inform data team of any changes. To be used as main source of data accuracy for service provision
8
Managed List
Service provider regularly updates a list and is used for the main source of data accuracy for service provision. This maybe a excel sheet / coda doc / word doc. This information source can be
@Trusted
or
@Not trusted
9
Data transformation
Service provider regularly updates using a third party system and is used for the main source of data accuracy for service provision. The Data team regularly Data transformations from a variety of information systems exports. This information source can be
@Trusted
or
@Not trusted
10
Third party system
Service provider regularly updates using a integrated third party system and is used for the main source of data accuracy for service provision. This information source can be
@Trusted
or
@Not trusted
. will meet
@Level 5
requirements
There are no rows in this table

Assurance process
1
Name
Description
1
Review
Service information from the following s are required to undergo a review
@Newsletter
@Phone number
@Twitter
@Twitter
@WhatsApp
@Email
@Managed List
Service information is reviewed by Data team to establish the following:
How many services already exist within the directory,
New to be collected & added
New to be collected & added
New to be collected & added
2
Collection
After the review stage and the estimate of new services to be added / updated is complete. The data team will add the following in accordance to the
@Review
outcome
New
New
New
3
Deduplicate
All services from the s of
@Managed List
s,
@Data transformation
s &
@Third party system
s that are
@Not trusted
will be required to go through the duplication process by the Data team. s that are designated as
@Trusted
must undergo their own duplication process
Services with the compliance of
@Level 2
,
@Level 3
,
@Level 4
will be reviewed within the Place-based Directory by the Data team.
Services with the compliance of
@Level 5
and is
@Trusted
will be reviewed within the Place-based Directory or their own third party system by their own external team
4
Assurance
All services will undergo a regular assurance process to confirm / update information to ensure data accurate and “Good enough” to be used across the place-based system. Each service will be assigned a status indicating when the information should be assured.
There are no rows in this table
Data Stakeholders
Name
Description
1
Service providers
Provide updates to own service information to data team
Manage their own listing but still require assurance
Can be
@Trusted
- Manage and can assure their own listing
Reporting back to data team on recently assured service accuracy
2
Frontline workers
Report an error, mistake, or incorrect information regarding a service
Suggesting new services
3
List managers
By default
@Not trusted
still requires data team assurance.
If assigned
@Trusted
status must meet
@Level 5
compliance
Collect and manage several services
4
Custodians
@Trusted
to collect and assure by Data team
Manage several services
5
System Integrators
Will be managed by either
@List managers
&
@Custodians
and use their third party systems to integrate directly with the Place-based Directory
6
Data team
Scalable data management & operation team made up of
@Data operations lead
,
@Data operations manager
, &
@Data collection/assurance team members
Manage all data operations using the Place-based Directory
There are no rows in this table
Trust status
Name
Description
1
Trusted
who have a of
@Level 5
can automatically add new/update , , without using the
@Data team
Trusted status is managed and controlled by the
@Data team
. Trust status can be awarded and revoked by the
@Data team
2
Not trusted
who have a of
@Level 1
,
@Level 2
,
@Level 3
,
@Level 4
must undergo the
@Data team
There are no rows in this table
Grading
Name
Description
1
Monthly
Services are assured every month
2
Bimonthly
Services are assured every 2 months
3
Quaterly
Services are assured every 3 months
4
Biannual
Services are assured every 6 months
There are no rows in this table
Compliance level
Name
Description
1
Level 1
Data is at a basic level and does not follow the OR format, and whilst useful each import has to undergo a
@Review
process to estimate how many and are new and how many are duplicates. New data will then be added in the OR format
2
Level 2
Data is complete and provides most of the fields required by OR format. Data transformation is required to add to the directory and then must undergo the
@Deduplicate
process to assign a within the place-based directory. Any new / updated , or will then require
@Assurance
before being published
3
Level 3
Data is complete and provides all of the fields required by OR format. Data transformation is required to add to the directory and then must undergo the
@Deduplicate
process to assign a within the place-based directory. Any new / updated , or will then require
@Assurance
before being published
4
Level 4
Data is complete and is OR compliant. Data source is defined as
@Not trusted
. Must undergo the
@Deduplicate
process to assign a within the place-based directory. Any new / updated , or will then require
@Assurance
before being published
5
Level 5
Data is complete and is OR compliant. Data source is defined as
@Trusted
Must internally undergo the
@Deduplicate
process to assign a within the place-based directory.
@Trusted
status means , or can be being published without the assurance team input (all data is the responsibility of the Data team)
There are no rows in this table
Duplication status
Name
Description
1
Master
or assigned as the master version
2
Duplicate
or assigned as a duplicate version
There are no rows in this table



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