Coda doc by Aislinn Treacy
Intercom's R&D Hub
Intercom's R&D roadmap and goals were stuck in disconnected spreadsheets and documents. So Aislinn built a Coda doc to keep R&D, Sales, and Marketing on the same page.
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About this doc

👋 Hi, I’m Aislinn. I built this doc to track Intercom’s product roadmap and cycle goals.

Before Coda, we tracked our roadmap and goals in disconnected documents and spreadsheets that didn’t talk to each other.

Now, global marketing and sales orgs use this doc as the one place to see what’s shipping, when. At the same time, company leaders can see a snapshot of the problems the product team is tackling, without having to check in with each PM or team.

I didn’t need to change the teams’ processes to fit a rigid tool, nor did I consign myself to keeping disconnected spreadsheets and documents up-to-date. This doc has become our one source of truth - we call it the R&D Hub.

Read more about how I built this doc here. Then, copy it and customize it for your team!

Meet Aislinn Treacy

Senior Manager of Program Management at Intercom, and maker of the Intercom R&D Hub.

More docs from Aislinn →

Doc building blocks
Aislinn Treacy built this doc in Coda using these building blocks. Copy this doc to add on or customize as you see fit.
A special space for every person, meeting, and idea.
All your information in one place. Coda tables talk to each other, so everyone can work off of their own view, off the same data.

Views let everyone filter out the noise, and work in their own preferred way.
The Calendar View lets you visualize your deadlines and itineraries.
Any changes you make will update in the other tables.
Coda is a new doc. It's kind of like Google docs meets Excel, except it can do magic tricks.
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Intercom's R&D Hub
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