Intercom's R&D Hub
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Team Views
Reporting Cycle Goals

The purpose of this page is for the team to:

Define 6 week cycle goals
Track 6 week cycle goal status weekly
Update beta and ship dates as they become clearer

How to use 6 week cycle goals table

Every week during weekly team planning please review and update the following fields:
RAG status
Ship date + estimated or confirmed
(hover over name of roadmap item, click the expand icon, and update in the modal)
Add a short weekly update

Reporting Cycle Goals
Goal Type
RAG Status 🚦
Weekly Update
Roadmap Item
Incorporate tagging into all Inbox and Messages reports
Message reporting
Increase article creation by X%
Add search trends to articles product

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