Intercom's R&D Hub
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Reporting Cycle Goals

The purpose of this page is for the team to:

Define 6 week cycle goals
Track 6 week cycle goal status weekly
Update beta and ship dates as they become clearer

How to use 6 week cycle goals table
🤓

Every week during weekly team planning please review and update the following fields:
RAG status
Ship date + estimated or confirmed
(hover over name of roadmap item, click the expand icon, and update in the modal)
Add a short weekly update


Reporting Cycle Goals
4
Goal Type
RAG Status 🚦
Goal
Weekly Update
Roadmap Item
Secondary
Missed
Incorporate tagging into all Inbox and Messages reports
Message reporting
Candidate
Green
Increase article creation by X%
Add search trends to articles product


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