Restaurant Owners Covid Survival Guide
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No contact food service

Provide
contactless
or curbside food pickup

gender-neutral-user.png
For customers this implies ▶️

See menu remotely ▶️ place an order ▶️ pay remotely ▶️ receive food safely.

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For restaurants this implies ▶️

Share your menu digitally ▶️ take orders remotely ▶️ process payments remotely ▶️ facilitate no contact pickup.

Let's break it down
0
🌐 Share your Menu digitally
🗒Digital Menu: Create a digital version of your new menu. If you have a website, create a standalone to-go menu page on the website. 🙈Contactless: Include the word "contactless" in all your marketing collateral. 🎗Update Online Profile: Services such as Google, Yahoo, Bing, Yelp makes it easy for customers to find you.
🗒Take Orders Remotely
☎️Phone Orders: Many customers want to connect with a human, use your best servers. 🗨Text Orders & Chatbots: Receive orders through text, WhatsApp, and chatbot on Facebook, and Instagram stories. 🌐 Online Ordering: Enable online ordering by integrating your POS into your website or creating a stand-alone web page with e-commerce capabilities. 🚚 Delivery Service: Sign-up with 3rd-party delivery and takeout Apps such as GrubHub, Uber Eats, DoorDash, FiveStar, Rakuten takeout.
💲Process Payments Remotely
Be flexible; give your customers multiple ways to pay for the transaction. 👍Price Smartly: Do the back calculations and try and make the standard order close to round numbers inclusive of taxes. 📞Phone Payments: Have a dedicated person working towards accepting payments on the phone. "Card-not-present" processing fees are higher. Use this option in the short term. 💸Online Merchant Account: Create accounts with Google Pay, Paypal, or Apple Pay; and accept payments by sharing your email address or merchant ID via text, chat, email, etc. Some of these services also allow contactless POS payment via smartphone or watch. Processing fees are comparable to credit cards, and in most cases, you can remit money in 2-3 business days. 📮Integrate with your POS: Square and Shopify make it simple to create online e-commerce. 🏨Accept Check & Cash: As not everyone is comfortable using online payments. Have a dropbox where customers can drop cash or checks. Will work for a limited number of clients. You will have to trust your customers will not fraud you.
🍱Organize Contactless Pickup
Arrange your restaurant's space so that it is easy for the customers to enter-and-exit without touching anything or coming in close contact with anyone. 😶No-touch Entry & Exit: During service hours, consider keeping your door ajar. 🔖Label Distinctly: Create a transparent order tracking system using the Name/last name or Phone number -last four digits. 🌟Optimize your Space: Create a shop like an environment, consider putting pre-labeled orders on tables or storage racks for customer's to pick themselves. Ensure the packages are at a safe distance from each other, and the name is clearly labeled to avoid any confusion. 👣Customer Tracking: Consider investing in a robust POS that will help you track customer's contact details so that you can track them down if and when it is needed.
🌐 Share your Menu digitally
✔️Actions
🗒Digital Menu
: Create a digital version of your new menu. If you have a website, create a
standalone to-go menu page
on the website.
🙈Contactless
: Include the word "
contactless
" in all your marketing collateral.
🎗Update Online Profile
: Services such as Google, Yahoo, Bing, Yelp makes it easy for customers to find you.
🛠Tools
Digital Menu
: Use tools like
,
to design without involving a designer, using
es as inspiration.
Digital Menu
: Hire a designer on
. Read more
.
Online Profile
: Use
a
to update your new hours of operations, and your off-premise plan with customers.
Build a Website
: Services like
,
make it convenient to to launch a website integrated with social media,etc quickly.









About the author

is a marketing expert focused on empowering small businesses across the globe.
I hope to inspire you with a few ideas that help you adjust rapidly to the changing environment. Was this guide useful? Please share your views
. Can I help you? I am offering my consulting services for FREE. Use this link to
with me. I'd be happy to help them navigate the complicated world of tech.





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