Household Accounts

Relationships

Addresses

The Household Account Model is the bedrock of NPSP.

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The Household Account represents everyone related to one another and living at the same address. Why is this important? A person who gives is traditionally recognized by thanking everyone in the household.

Unless otherwise indicated, nonprofits assume that your donation came from the available funds that the family had to spend, so you want to recognize them that way. Take a look at the model below. You see the account at the center and multiple contacts attached to the household account.

A person who gives is traditionally recognized by thanking everyone in the household.

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FAQ

What about people who are key contacts at organizations and companies, but not donors?

All people are contacts with households in NPSP. Contacts are associated with companies via

Affiliations⁠

What about people who are related, like adult children and their parents, but don’t live in the same house?

Relationships between people not living in the same household are captured through

Relationships⁠

How do I create a Household?

To create a household, the best practice is to create the contact and let Salesforce's NPSP automation do the rest. Never create the Household Account from the Accounts tab first. Give it a try in your practice org!

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