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Automate the $*%! out of user research so it's not painful — and actually happens
Do research

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0. Plan, even briefly

Set an intention to your research to prevent yourself from wasting time later. Even a brief "why" can help clarify and narrow the research you do.

Current project:
Pack Studio test + iterate loop

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Add Research Project and Make It Active Project
Current project
How to refer to product to users
In a few sentences, what are you aiming to test?
Punit Shah
Pack Studio test + iterate loop
ACME Pack Studio
What are users’ biggest pain points in getting a pack up-and-running?
What moments are taking the most time?
What are their overall requests? “Unknown unknowns” we should be aware of?
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