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Automate the $*%! out of user research so it's not painful — and actually happens
Automate the $*%! out of user research so it's not painful — and actually happens
Summary
Do research
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Summary
Here's the high-level learnings our team has learned from user research
Takeaways from project:
Pack Studio test + iterate loop
This project involved
2
interviews
Start Time
User
Role/Company
Open LinkedIn
User details
Interview Notes
Play recording
Start Time
User
Role/Company
Open LinkedIn
User details
Interview Notes
Play recording
1
Thu, Sep 14, 10:00 AM
Ima Tester
PM, Widgets Inc.
Open
2
Thu, Mar 10, 9:00 AM
Linda Example
Designer, ExampleCorp
Open
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Goals
What are users’ biggest pain points in getting a pack up-and-running?
What moments are taking the most time?
What are their overall requests? “Unknown unknowns” we should be aware of?
Takeaways
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Takeaway 1
Detail 1 Detail 2 Detail 3
Takeaway 2
detail 1 detail 2 detail 3
Takeaway 3
detail 1 detail 2 detail 3
Takeaway 1
Detail 1
Detail 2
Detail 3
Based on interviews
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