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EA Managers Action Items


EA Manager Action Items
Idea
Assigned
Priority
Status
Due Date
1
Pulling people in when it’s too late
​
P2
Done
2
Lack of clarity on what the expectation is to do with the information provided
​
​
​
3
Improve Jira
PG
Patrick Gnehm
P2
In progress
4
Knowledge Base Revamp
PF
Patty Finan
P2
In progress
5
Skill Survey
Lisa Meyer
P2
In progress
6
Change Advisory Board
PF
Patty Finan
P2
Done
7
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​
​
​
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PAIN POINTS

We each need to scan our prioritized, given that the video moves to the top of the list.
Report back on what blockers need to be moved.
Communication
Pain Points
Lack of clarity on what the expectation is to do with the information provided
What is the definition of the communication Channel?
Define what needs communicated
Information overload
What is the method of communication? Slack, Email, Sharepoint, meeting
There’s no information about the dev packages
No real information on what is going on within the different teams
Lack of comfort asking questions across the different teams
Pulling people in when it’s too late
Potential Solutions
Improve Jira
Add Jira fields for the different code base or object being touched
Training on process and field expectations
Simi’s involvement on TSD has helped communication
We need the right skill sets in the right role
Change Log - Patty and Patrick to review
Documented location for updates on each team
Create a project to fix the knowledge base (Patty’s team is working on that)
Internal Site & External Site for the Knowledge Base
Major updates should be shared from each of the Team Leads
Summarize the major thing that happened that week
Round Table
This currently isn’t productive
Need to call out participants to add their input
There needs to be the willingness to collaborate and communicate heavily as a team
EA Change Review Board biweekly
Review tickets in a way that ties with the release (biweekly?) for things Ready for Dev and things Ready for Release
Sign off by Leads
Collaboration by Patty & Hanif
Difficulty Utilizing Resources
Pain Points
Unbalanced workload
Currently gauging this off of conversations and Jira work
Work needs to be structured in a way that is achievable, clear, and sets people up for success
We are reactive to projects rather than strategic
We need to prep for the phases before they happen
We have unknowns that pop up that interrupt the project
Project statuses feel unclear from the business at times
Require business resources as well
Need a framework for risks and projects being ran ad hoc
Potential Solutions
Resource management in projects in advance with estimated times for allocation
Upfront planning at the beginning of projects
Available work in the backlog so that there is defined work available when team members aren’t needed in a project
Phased approach and assignment of resources in alignment with SDLC
Need to complete documentation in a way that makes it easy for people to jump in as necessary if there are urgent issues that arise
Long term projects we can make solid assumptions
Resource Allocation needs to happen on things that are not major projects
Plan like consultants
Have a short term plan and a long term plan
Skill Matrix
Resource planning outside of projects
Training on business processes (Alisha)
Include Gap Analysis
Documentation business processes
Lack of Long Term Planning
Pain Points
Potential Solutions
Lack of Clarity Regarding Work
Pain Points
Potential Solutions
Skill Overlap Among Team Members
Pain Points
Potential Solutions
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