Drive a culture of feedback with this Coda resource

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Drive a culture of feedback with this Coda resource

All things feedback at Coda

What’s in this doc?

Making a culture of continuous feedback takes work! This is a doc for all of your “how to feedback” needs

Feedback basics - why it’s important at Coda, when to give it, and to whom

Guidance on

Giving Quality Feedback⁠

Receiving Feedback⁠

, and

Requesting Feedback⁠

⁠

Tips for having

Live Feedback Conversations⁠

⁠

Additional Resources⁠

to learn more

⁠

Why is feedback important at Coda?

Good feedback clarifies expectations, helps people learn and develop, builds confidence, and gives direction on areas to improve. It’s in our values!

Everyone is a maker

We have a

growth mindset⁠

about our users and ourselves. We think of ourselves as coaches, bringing out the best in every person and giving direction on areas to improve.

We build building blocks

We leverage moments small and large to learn and improve and to create a culture of continuous feedback.

Right over familiar

We trust our teammates to reflect to us the areas where we can improve, nudge us towards better versions of ourselves, and encourage us to do more of what we do well.

⁠

When should I give or ask for feedback?

To support a culture of continuous feedback, ask and give feedback anytime. Here are some moments to anchor in:

At the end of a story, project or sprint, ask for and share with the teammates you worked with.

Quarterly, with our Pulse survey. It’s a company ritual to give feedback and kudos to fellow Codans when we do our quarterly survey.

Annually, as part of a 360 review. Managers will request feedback for their directs, and will have access to any feedback received throughout the past year.

And really, anytime! Ask for it (

more about that here⁠

), and ask if you can give it.

⁠

Who should I ask for feedback? Who should I give it to?

Ask

Anyone with direct experience working with you or observing your work

Give

To anyone you have direct experience or impact from working with or observing their work

More about this in the section on

Giving Quality Feedback⁠

⁠

Questions?

⁠

Add a question

⁠

Questions

Author

Answer

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