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Customer call notes

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AI column: can tag and provide call-level insights— creating and organizing data at scale
AI block: can share themes among top requests— generating refreshed insights
AI chat: can answer specific questions you have— letting you dig deeper into insights
How many customers want dark mode?
Why is wide mode being requested?
Why do customers like Acme software currently?

Top three feature requests and themes

Dark mode: Bob requested a dark mode option for Acme's platform to enhance the visual experience and reduce eye strain during extended usage. Acme's development team is actively working on implementing this feature.
Color options: Bob suggested having more color options for buttons within the platform to allow for customization and better alignment with branding or personal preferences. Acme will explore the possibility of introducing additional color options.
Image editing capabilities: Emma requested more advanced image editing features within Acme, such as cropping, resizing, and applying filters, to streamline the workflow and eliminate the need for external editing software. Acme's development team will evaluate the feasibility of incorporating these enhancements.
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Customer call notes
Call date
Customer name
Call notes
AI summary
Tags
1
3/8/2023
Felicity Williams
Open
Bob provides feedback on Acme's platform, including a request for dark mode, expanded color options for buttons, musical tones when buttons are pressed, and wider page options for larger tables or visualizations.
Dark mode
Color options
Wide mode
Musical tones
2
3/9/2023
Bob Johnson
Open
Emma provided feedback and suggestions to Eric from Acme regarding the color options, image editing capabilities, real-time collaboration, version control, and export options within Acme, which Eric acknowledged and communicated to the appropriate teams for evaluation and feasibility.
Color options
Image editing
Integrations
Exporting capabilities
3
3/21/2023
Sarah Carter
Open
Sarah provided feedback and feature requests for the Acme platform, including implementing dark mode, providing more color options for buttons, advanced media editing capabilities, integration with other marketing tools, and enhanced reporting and analytics features. Eric listened attentively and ensured that her suggestions would be shared with the relevant teams for further evaluation and consideration.
Dark mode
Color options
Image editing
Integrations
4
3/22/2023
John Doe
Open
John discussed integration with Gmail, automation capabilities, data visualization, and image editing enhancements with Tina from Acme to enhance his non-profit organization's operations and mission.
Integrations
Image editing
5
4/4/2023
Samantha Parker
Open
Samantha provided feedback and feature requests to Eric from Acme regarding the platform's color options, automation capabilities, integration with Gmail, and image editing capabilities, which Eric acknowledged and committed to sharing with the design and development teams for further evaluation.
Color options
Integrations
Image editing
6
4/5/2023
David Smitherson
Open
Acme has been instrumental in various aspects of Bob's business, including tracking inventory, managing team's time and projects, and running team meetings.
Integrations
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6
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