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Table of All Responses
How would you feel if you could no longer use DiDi?
Please help us understand why you selected this answer?
What is the main benefit you receive from DiDi?
What frustrates you about DiDi and how can we improve?
What type of people do you think would most benefit from DiDi?
What is your occupation?
Could lose the income I make by driving Didi
Covid protection kit
Time to accept a trip request is very short. Support response is very slow. No Contact number also.
People who are looking for cheaper rides.
not benefits at all.
jobs not been dispatch properly and it's effects acceptance rate.
people who go around local
I work in call centers.
Good for earning
It shows the pickup and drop off bot locations
Didn’t provide the rewards these days
Who have long rides
I am a truck driver
It is a good source of income
The inapp navigation is confusing
Drivers and riders
Didi support to me by financially
Medium class people
Check rider account when complean them
I am happy with it
It’s my source of income and my profession as well
Should promote it, coz we are having very less jobs on DIDI
I only drive DIDI
Don't get much jobs so won't effect much.
Didi only charge 20% fee where as uber charges 27.5%.
Don't get jobs
Both drivers and riders.
less cancellation fee
Being a Didi Driver is a very interesting job to be able to serve the community.
Besides making a part time earnings it is a good way to spend the time away
What frustrated the driver most is when the job is cancelled while on the way to the pick up point
People that are most benefit from Didi are students and workers that prefer not to drive to work
Pick up location is wrong sometimes, probably gps issue
I will feel very disappointed, because in Australia DiDi is the only competitor rideshare company of Uber, product rates for the riders and commission for the drivers are way better than other rideshare companies, i wish good look of the future of DiDi
DiDi is paying me a good commission.
Its little bit frustrating when the driver sometime doesnt get any job for more than 2 hours.
Working people, DiDi should offer good price, specially in peak working hours
Really good service.Want to work with DiDi and I also use DiDi as customer.
Destination in every job
Please increase marketing and increase customers.
People going to job
Didi is emerging as a best ride share company, I’d always want to be a part of Didi’s success
When I use the Driver app, the phone gets locked frequently. It would be great if this can be bypass
Those who do two jobs
Its very useful app for me.
Lesser waiting periods.
One who need good service.
I don’t know
People need who can’t use public transportation
Loss of income
Lose income. Second or first app must have to drive
Low service fee, good rule for driver, logical for accepting trips, fair go
I wish DiDi have more clients than other app. Then I can use only one app.
The driver because of low service fee.
Social support worker. Marketing officer and media freelanc.
Good means of transport
Loss of income
Driver safety/ never listen the driver/
Did is a major player and keeps everyone honest.
Plenty of rides.
Alway appreciate special deals!
I like to work as a driver partner of DiDi
The monetary benefits as well as the timely support
I think I don’t support the upfront fares as sometimes the trip can be longer
I don’t know about this
Only working as ride share driver at the moment
If no use of DiDi means hard for earnings
Not really sure
Freebies for sanitation
Not sure but I guess earnings maybe
Very considerable for both rider and driver as well
I have a job on my hand which I can do on my own schedule
Nothing frustrates me so far to be honest
Both Drivers and riders
It is a good opportunity
Always easy accept it because it gave drop off location as well
When ever customers cancel the trip but affect it drivers rating
Your pay rate is very less compare to other rideshare
Honestly nothing...waste of time..driving for didi sometime something is better than nothing.
Rise up fare ...give us more value than customer make it choice to accept or decline
I will lose money
Masks were of good quality
There should be a driving limit of 12 hours a day.Drivers keep there apps turned on for 24 hrs which
People who just want to do big jobs.Else they will cancel other small jobs .Frustrating for customer
Was working for Telstra
I like didi
Service is fast
Sometimes when i get rider trips it get cancelled after sometime. It happens many times
Nothing any Other occupassion
Without any proper reason I got suspended today.
The customer support. I’ve informed everything but still I got suspension.
Recieve ride v late you need to do more advertisement so many people don’t know about this still now
Who use for work
Didi is good for little bit more income but not always pay less money
Never get any benefit
Get less money for trips and completion and acceptance rate system not good..
Uber and OLA pay more then DiDi
Actually we are not very publicly popular we have to do more promotions to know that we exists
The trips it more than two or three hours to one trip that needs to be improved alot
Didi is far much better than uber
More earnings than other rideshare
People using delivery setvice for an express ride and didi nit compensating drivers for that
Both riders and drivers
Good earnings and great experience with the riders
Long wait for jobs
This is main income
Less customer base
Long waits for fares
Low income earner
it is my full time work
improve on number of trips
only job is didi
pay .90 cents per km ?
Pay more than uber think about driver dont keep it rider pocket
Loss of earning
I rely on it daily
The sign in that requires a picture as it always freezes