Explore

Volunteers

Team Overview

In your new role, most of your energy will be directed toward managing your team. That's why it's the first topic that we want to cover.

Volunteer Strategy

There are three primary ways that we serve and support volunteers:

Connect

Care

Support

CONNECT

Create connections. Chances are, most of the people who signed up for your team did so because they wanted to be part of a community. (Spoiler alert… a lack of community is the most common reason people leave a team too!) Create an environment and culture that allows volunteers to build relationships with each other.

Make it fun. Make your ministry a fun place where volunteers enjoy coming to serve. Whether it’s playing fun games in your team huddles or inviting leaders to go up on stage to play the Large Group game, make sure you’re bringing the fun each and every week!

Celebrate together. Host intentional gatherings for training, team building and appreciation.

CARE

Be a noticer. The bigger your team, the easier it is for people to feel unnoticed. Show your leaders you care by acknowledging when they did something well or encouraging them after a rough day.

Be a listener. Show your leaders you care by being a safe person to share feedback with and acting on it when necessary.

Show appreciation. Be intentional about showing appreciation to each team member in a way that resonates with them individually.

SUPPORT

Set them up for success. As people join your team, make sure you set them up for success by setting clear expectations, sharing critical information and providing practical training.

Communicate with them. Communicating with your team clearly and consistently will go a long way. Remember, communication is a form of appreciation!

Be helpful. Great leaders solve problems. As things come up, support your team members by removing barriers, solving problems and giving your leaders the things they need to be successful.

Volunteer Teams

Nursery: Anyone who serves with babies and toddlers from 0 to 24 months old.

Early Childhood: Anyone who serves with kids from 2 to 5 years old.

Elementary: Anyone who serves with kids from Kindergarten to 6th Grade.

Real Friends: Anyone who serves in our special needs ministry.

Check-in: Anyone who serves at the check-in area.

Volunteer Roles

Role

Team(s)

Description

Small Group Leader

Nursery Early Childhood Elementary

Someone who leads a small group of kids and guides them through our programming.

Worship Leader

Early Childhood Elementary

Someone who leads kids in worship by modeling the motions to each song.

Host

Early Childhood Elementary

Someone who guides kids through our Large Group experience.

Storyteller

Early Childhood

Someone who reads the animated storybook to kids in an engaging way. This role and the Early Childhood Host role are often combined.

Real Friends Team Member

Real Friends

Someone who is partnered up with a special needs child to give them individual attention during services. In some cases, we may have a dedicated room and program where leaders care for special needs kids.

Check-in Team Member

Check-in

Someone who helps families through the check-in process, including new family registration.

Team Leader

Someone who leads a team of volunteers.

Ministry Partner

Someone who leads multiple Team Leaders in an unpaid staff role.

There are no rows in this table

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Click here⁠

to view the full Role Descriptions for each of the roles listed above.

Go to the next section:

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Recruiting⁠

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