an evaluation of a digital product against the world's standards for usability as well as major user journeys that affect the general user experience
⬇️Analysis Outcomes of Each Heuristic: Scale (1-10) where 0 is worst & 10 is best.
Analysis Against (relevant) Nielsen's Heuristics
Heuristic
Description
Rating (X/10)
Comments
Screenshot
Match between system and the real world
The system should speak the users' language, with words, phrases and concepts familiar to the user, rather than system-oriented terms. Follow real-world conventions, making information appear in a natural and logical order.
Visibility of system status
The system should always keep users informed about what is going on, through appropriate feedback within reasonable time.
User control and freedom
Users often choose system functions by mistake and will need a clearly marked "emergency exit" to leave the unwanted state without having to go through an extended dialogue. Support undo and redo.
Consistency and standards
Users should not have to wonder whether different words, situations, or actions mean the same thing.
There are no rows in this table
1
Average
⬇️ Analysis Outcomes of Each journey
🌝 Success
if the user need is available on the site and the task can be easily completed.
🌓 Partial Fail
if the need is available on the site, but the task cannot be easily completed (Many users would probably fail to complete the task)
🌚 Fail
if the need is not available and the task cannot be completed.
User Journeys
There are no rows in this table
0
Count
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