Skip to content
Share
Explore
TDA/Site Access
Form
First & Last Name
Email
Issue Type
If TDA Issue- Please explain
If (Pre)Production Site Request- Please indicate which sites you need access to: Pre-Production 1/2 or Production
Applicable Screenshots
Responses won't be saved because this doc is in play modeSubmit
Form Results
Done
First & Last Name
Issue Type
If TDA Issue- Please explain
Email
If (Pre)Production Site Request- Please indicate which sites you need access to: Pre-Production 1/2 or Production
Done
First & Last Name
Issue Type
If TDA Issue- Please explain
Email
If (Pre)Production Site Request- Please indicate which sites you need access to: Pre-Production 1/2 or Production
1
Jarvis Springfield
TDA Issue
Audio issues
Jarvis.springfield@nationsbenefits.com
2
Kanisha Fuqua
TDA Issue
Saying unable to register contact administrator
3
Melanie Richardson
TDA Issue
It download but want let me do vpn or click on. Anything once I get to tda screen get several different error messages did all troubleshooting still can't get threw
4
Paris hamlin
TDA Issue
Giving me a registration error message
Parislove0614@gmail.com
Pre-Production 1
5
Bianca Andrews
(Pre) Production Site Access
Biancashyftoff@gmail.com
Pre-Production 2
6
Jacquelene Farmer
TDA Issue
When I download TDA it says we were not able to register your device with the managment server.
Jacquelenefarmer@gmail.com
7
Dibrittany Harrison
(Pre) Production Site Access
Harrisondibrittany@gmail.com
I have completed all exams passed everything when doing the final it kept freezing and erasing my answers etc spoke with support who told me to retry upon retrying I got 100% the questions right again but it wouldn’t grade it I even confirmed with support my results and answers were all correct they said for me to go to slack and ask for support at this time I’ve been in the repeat cycle almost three weeks not getting any response currently stuck at 98% completion
8
Shawna virgil
TDA Issue
TDA is asking for a code and I can not get logged into citrex
Shawnamckellar50@gmail.com
9
Kimberly Joseph
TDA Issue
Kbethany2004@yahoo.com
10
Kaneisha Byrd
TDA Issue
Kaneisha1600@gmail.com
Both Pre-Prod 1 & 2
11
Angela Hill
(Pre) Production Site Access
I never was able to get authentication.
sanders7560@gmail.com
Both Pre-Prod 1 & 2
12
Krystal Hanna
(Pre) Production Site Access
Krystalhanna1@gmail.com
Both Pre-Prod 1 & 2
13
mia wherry
TDA Issue
failed to regster
wherrymia@gmail.com
Production
14
Doranna Mackey-Harris
TDA Issue
TDA Core Services Not Running
15
Danielle Allen
TDA Issue
Cannot get past registering TDA and says talk to admin
Daniellelyallen@yahoo.com
Production
16
Tierra Cole
TDA Issue
This is actually regarding the systems pop quiz one timeout without me getting to submit anything. Can you assist with that?
ms_cole@icloud.com
17
Dazmine Washington
(Pre) Production Site Access
dazmine2020@gmail.com
Both Pre-Prod 1 & 2
18
shaunterria reed
TDA Issue
server manager has to update access
treed1791@gmail.com
Pre-Production 1
20
Deborah Peralta
TDA Issue
Sometimes when I’m on a call it disconnects me and when I’m able to get back in member can’t hear me so I have to call them back in my two hour shift yesterday it happened about 4 times
Peraltadeborah15@gmail.com
Production
21
hilda lucero
(Pre) Production Site Access
hildalucero2024@gmail.com
Pre-Production 2
22
Sharon Williams
TDA Issue
Error message. Credentials correct, unable to contact your management server
Sharon.Williams@nationsbenefits.com
Pre-Production 1
23
Sheree Simmonds
(Pre) Production Site Access
Snsimmonds0622@yahoo.com
Both Pre-Prod 1 & 2
24
Jasmin Cooke
TDA Issue
Unable to register device error
Reliableserviceandmore@gmail.com
Both Pre-Prod 1 & 2
25
LaKeisha Washington
TDA Issue
Citrix won't let me log in.
26
Ramya Johnson
TDA Issue
Cannot access TDA keeps giving me error
Johnson.ramya19@icloud.com
27
Ashia Maiden
(Pre) Production Site Access
ammaiden0303@gmail.com
Pre-Production 2
28
Chad Foster Jr
TDA Issue
TDA is saying, "We were unable to register your device with the Management Server. Please contact your system adminstrator for advice on how to get this resolved." I am following the instructions to set TDA up and this happens after it asks for an registration code. After entering the info, it seems like it’d work but then it gives me this issue. I just had to install another RAM in my laptop before installing TDA, so I don’t know or think the issue is with my device.
smartintelligence12@gmail.com
Pre-Production 1
29
Mercedez Love
TDA Issue
Microsoft365 temporary password incorrect
Mercedezlove2015@gmail.com
Both Pre-Prod 1 & 2
30
Brandy Taylor
(Pre) Production Site Access
both issues actually. it will not let me register TDA and i cannot access the links 404 error. if you need a google email: downwith2dope@gmail.com
taylornbrandy@yahoo.com
Pre-Production 1
31
LaBarbara Wright
(Pre) Production Site Access
labarbarawright5@gmail.com
Both Pre-Prod 1 & 2
32
Suhila Smith
TDA Issue
Device registration code
Lov3.loyalty@icloud.com
Both Pre-Prod 1 & 2
33
Suhila smith
(Pre) Production Site Access
Lov3.litalty@icloud.com
Both Pre-Prod 1 & 2
34
Suhila smith
(Pre) Production Site Access
Lov3.loyalty@icloud.com
Both Pre-Prod 1 & 2
35
Chyanne coleman
TDA Issue
I had to delete thinscale because I used it for another client. After reinstalling it doesn't completely open. We confirmed I removed the old versions off and had the new one only downloaded however it doesn't fully load up.
Mschy10@gmail.com
36
Ashley Loveless
TDA Issue
I just bought a new laptop and when I try to login it say that my device is not recognized and that I need a passkey
aloveless1250@gmail.com
37
Jennfer Marshall
TDA Issue
OpenVPN was working just fine now is giving me connection error msg, uninstalled and now will not allow me to sign in - sign in button will not take me to sign in
Pre-Production 2
There are no rows in this table
Want to print your doc?
This is not the way.
This is not the way.
Try clicking the ⋯ next to your doc name or using a keyboard shortcut (
CtrlP
) instead.