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Support Resources & Links
Links
Topic
Notes
1
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Resources/Replies
Topic
Notes
1
Reimbursement Requests
Open
2
Card Reversal Questions
Open
3
Wallet Transfers
Open
4
Transaction was approved then reversed
Open
5
Fraudulent Transactions
Open
6
Updates to Member Account
Open
7
Member double charged
Open
8
Genesys, MEP, & theNOW TRICKS for your OTC CALL FLOW 2024
Open
9
Open
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Job Aids
Topic
Notes
1
Benefits not Loaded or Loading
Open
2
Creating ZenDesk Tickets- Benefits not Loading/Avaliable
Open
3
Declined Transaction Codes
Open
4
Grocery Delivery
Open
5
Logging out of Genesys
Open
6
Product Eligibility, Store Locator, and Creating Reimbursment
Open
7
Registered a member in Nations Store
Open
8
Replacement Cards
Open
9
Scheduling a Callback
Open
10
Third Party Verification/Alternate Contacts
Open
There are no rows in this table
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