A Service search works by selecting various different tags that can be applied to filter a set of results. When you select terms from these , Service Finder will look for services that have ALL the terms you have chosen, so you need to make sure you only select tags that are applicable to your client. The more tags you use, the lower the number of services that will be found. On the search results page (called Services View) you are able to make changes to the search criteria that has been applied and see the effect straight away.
All of the available options are presented to you either in the Header bar at the top of the screen or as Filters on the left.
Header Options
The header bar is where you can specify details about your client, including their location, how they wish to attend the service, the type of support they require, their availability and any eligibility requirements.
Changing Filters
When you have a set of search results you will see a list of the search used and will be able to change them to narrow down the results shown. Any search filters that have been applied will be shown on the left hand side of the search results screen below a search box.
You can choose to remove any of these filters by selecting the X.
Each different type of filter will display in a different colour and a short code will also precede the tag, e.g. ST (Service Type), a full list of which are below
Type of Attendance --> TA View Details
No results
If you perform a search but receive no results, this is likely as a result of your search criteria being too narrow