Below is a post-webinar call sales script built directly from the flow you and Tonia modeled: open → debrief → dig into pain → re-anchor to vision → position Bootcamp + urgency (3 slots / 24–48 hrs) → smooth close → handle the “think about it / didn’t learn much / money” objections.
You can copy/paste this into your CRM as a talk track.
0) Mindset + frame (for you, not said)
Goal is not to “pitch.” Goal is to diagnose:
Where they are now (pain + cost) Where they want to be (vision) What’s stopping them (gap) Then offer the Bootcamp as the bridge 1) Opener (warm + permission)
Rep: “Hey [Name], it’s [Rep] from Speakers Institute — we met briefly around the webinar. How are you?”
Prospect: [answers]
Rep: “Awesome. Quick one — do you have 5 minutes now to debrief the webinar and see what makes sense for you next?”
If no → “No worries — what time today/tomorrow works best for 5 minutes?” 2) Webinar debrief (the “open door” question)
Rep: “First up — how did you find the webinar?”
Then shut up. Let them talk.
Branch A: Positive
Prospect: “Loved it / super helpful.”
Rep: “Great — what was the most useful part for you?”
Branch B: Neutral
Prospect: “It was okay.”
Rep: “Got it — what parts landed, and what felt like it didn’t hit?”
Branch C: Negative / “I didn’t learn much”
Prospect: “Honestly, I didn’t learn much.”
Rep: “Totally fair. Quick check — was it that it was stuff you’ve heard before, or that it didn’t feel applicable to your situation?”
(Whichever they pick becomes your bridge into the pain + gap.)
3) Pain-point opener (why this matters now)
Rep: “Let me ask you something — what originally made you register in the first place? Like… why now?”
Follow with:
“Where is this showing up for you the most — work, leadership, sales, presentations, relationships?” “What’s the cost of it staying the same for the next 6–12 months?” “What’s the moment that keeps happening that makes you think, ‘I need to fix this’?” If they’re vague, use Tonia’s style:
Rep: “When you see people who communicate well… what do you think they have that you don’t have yet?”
4) Get them to self-identify the gap
Rep: “If you had to name it, what do you think you’re missing most right now?”
Handling objections/questions? Rep: “How long has that been a thing for you?”
Rep: “On a scale of 1–10 — how important is it for you to change this?”
If they say 7–9:
Rep: “What would make it a 10?”
(That “10” answer is usually your closing language later.)
5) Vision (3–6 month future pacing)
Rep: “If we fast-forward 3 to 6 months and this has improved — what’s different?”
“What are you doing that you’re not doing now?” “What do you have that you don’t have now?” “What does that change for your career / income / leadership / personal life?” Rep (mirror + summarize):
“Okay, so right now it’s [pain], and you want [vision]. And the gap is [gap]. Did I nail that?”
(Wait for “yes.”)
6) Transition into offer (smooth bridge)
Rep: “Based on what you’ve told me, you’re actually a great fit for what we do in the Bootcamp — because it’s not just information, it’s coaching + implementation. Most people have heard the concepts… the difference is getting coached to do it in real situations.”
Rep: “Do you remember the part in the webinar where [speaker] talked about the Bootcamp?”
If they say yes:
Rep: “Cool. Want me to quickly walk you through what it would look like for your situation?”
7) Offer + urgency (the “3 slots” / 24–48 hrs)
Rep: “Here’s what’s cool — there’s a bonus that’s only for people who move on it right away: a 1:1 session with [Speaker]. It’s limited to the first 3 who lock in.”
Optional social proof line (use truthfully):
“I’m speaking to a few people from tonight — I can’t hold those spots long.”
Rep: “If you did the Bootcamp, the outcome we’d be aiming for is: [repeat their ‘10’ + vision].”
8) The close (simple, non-pushy)
Rep: “So let me ask directly — based on everything we’ve said… do you want to go ahead and secure your place?”
If yes:
Rep: “Amazing. Do you want to do paid in full, or would a payment plan help you move today?”
Then:
reinforce decision: “This is you drawing the line in the sand.” If hesitation:
Rep: “Totally okay — what’s the main thing holding you back right now?”
(Then handle objection below.)
Objection Handling (built from your transcript themes)
1) “I need to think about it” (no urgency)
Rep: “Of course. When people say that, it’s usually one of two things:
it is a priority, but there’s an uncertainty.
Which one is it for you?” If uncertainty:
Rep: “What specifically do you need to feel clear on?”
Then anchor back:
Rep: “Because earlier you said it was a [8/9]. If nothing changes, what happens in the next 6 months?”
Rep: “What you told me you want is [vision]. This is the bridge. Want to lock it in now so you don’t lose momentum?”
(Then offer payment plan if money/time is the hidden issue.)
2) “The event is months away”
Rep: “Totally get it — and that’s exactly why people stay stuck: they tell themselves they’ve got time. The real question is: do you want your confidence and communication to be better in 3 months, or the same?”
Then reframe:
Rep: “Also, once you join, you’re not waiting months to benefit — you get support, prep, and the 1:1 bonus right away.”
3) “I didn’t learn much / I’ve heard it before”
Rep: “That makes sense. Here’s the key distinction:
hearing it vs executing it under coaching.”
Rep: “Quick question — if you’ve heard it before, why do you think it hasn’t become consistent for you yet?”
(They’ll admit: habit, confidence, structure, accountability, feedback.)
Rep: “Exactly. That’s why the Bootcamp works — it’s the live coaching, practice, and correction. That’s the part people can’t get from a webinar.”
4) Money / “I can’t afford it”
Rep: “Totally understand. Is it a ‘can’t’ or a ‘don’t want to’ based on priority?”
If priority:
Rep: “If we made it easy, would you do it?”
→ “Cool — payment plan or deposit today to hold the spot?”
If genuine affordability:
Rep: “What could you comfortably do today to get started?”
(Then structure a plan that fits your policy.)
5) “Need to ask partner / company”
Rep: “Of course. What do they usually need to say yes — budget, timing, outcome?”
Rep: “If they said yes today, would you be ready to enroll?”
If yes: “Great — let’s tentatively hold the spot and get you the info you need to get it approved.”
End of call: lock commitment + next step
Rep: “Just so we’re aligned — the reason you’re doing this is [their words]. The next step is [payment / booking / confirmation]. Sound good?”
Rep: “I’ll send you [invoice/receipt/details] right now, and I’ll message you to confirm the 1:1 bonus status.”
Quick “Post-Webinar Call Checklist” (what to capture in notes)
Their desired outcome (3–6 months) Buying signals (tone, urgency, questions) Whether they want PIF vs plan If you want, I can turn this into:
a short version (3–5 min call) and a deep version (10–15 min), and a CRM-ready script with dropdown branches for each response type (Hot/Warm/Cold).