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Questions

Below are some common behavioral questions that you may be asked in an interview. Are there role-specific questions that you think you may be asked? Add them to the list!

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Theme:

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Question Confidence:

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Theme

Questions

Additional Context

Why this role? Why now

Why do you want to work at this company?

Talk about a time when you had to work closely with someone whose personality was very different from yours.

Give me an example of a time you faced a conflict while working on a team. How did you handle that?

When working on this project, I got pushback from...

We all make mistakes we wish we could take back. Tell me about a time you wish you’d handled a situation differently with a colleague.

Tell me about a time you needed to get information from someone who wasn’t very responsive. What did you do?

In order to accomplish X, I needed information from John... Here is how I handled that...

Describe a time when it was especially important to make a good impression on a client. How did you go about doing so?

Give me an example of a time when you did not meet a client’s expectation. What happened, and how did you attempt to rectify the situation?

Tell me about a time when you made sure a customer was pleased with your service.

Describe a time when you had to interact with a difficult client. What was the situation, and how did you handle it?

When you’re working with a large number of customers, it’s tricky to deliver excellent service to them all. How do you go about prioritizing your customers’ needs?

Tell me about a time you were under a lot of pressure. What was going on, and how did you get through it?

Describe a time when your team or company was undergoing some change. How did that impact you, and how did you adapt?

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