FAQ Content

General

What is Boon and how does it work?

Boon is the world’s most agile referral hiring platform, built by recruiters for recruiters. We actually created Boon as an in-house tool to solve our own hiring headaches—making us Boon’s first customer. Today, Boon helps companies hire 52% faster, save 40% on recruiting costs, and source 5X more referrals by turning internal and external connections into powerful recruiting engines.

Employees, vendors, customers, and Boon’s exclusive network of referral providers can all recommend candidates and earn rewards when hires are made.

Who can participate in referral programs on Boon?

Companies can set up internal referral programs for employees and external programs that let anyone refer candidates and earn rewards. With Boon, you can tap into employees, vendors, customers, the general public, and even Boon’s exclusive network of referral providers—all in one solution. Boon serves businesses of all sizes, across industries, and around the globe. Get in touch to see if your organization is a good fit.

Is Boon only for large companies, or can small businesses use it too?

Boon works for companies of all sizes. Whether you’re a startup or an enterprise, Boon helps you tap into employees, vendors, customers, the public, and Boon’s exclusive referral community—giving you access to passive talent job boards can’t reach. It’s a must-have for any company with a competitive hiring strategy that wants to hire top talent, fast.

How does Boon ensure quality referrals?

Boon’s platform encourages high-quality referrals by leveraging AI to match candidates with relevant jobs, rewarding successful referrals, and providing transparency throughout the process. We also differentiate between direct referrals (personally endorsed by your employees) and social referrals (shared more broadly), so you can track, reward, and prioritize the best recommendations.

Users

How do I submit a referral

We’ve made it ridiculously easy to connect great talent with the right opportunities. Here’s how you can refer candidates using Boon: 1. Instant Referral Link – Share a unique referral link provided by your organization. No logins, no hassle. 2. Referral Widget – Drop referrals even when you’re not inside Boon. Our widget lives on your website, recruiting pages, or internal tools, making it easy to submit referrals from wherever your people already are. 3. Refer from the Dashboard – Submit referrals directly from any job listing inside your dashboard. 4. Job Post Referrals – Browse open roles and submit referrals straight from the job post itself. 5. Social Sharing with ‘My Referral Link’ – Spread the word on social channels using your personal referral link found in your dashboard.

No hoops. No hurdles. Just frictionless referral magic designed to work the way your people already do.

When and how do I get paid for a successful referral?

Rewards are typically paid after the hire completes a probation period, via direct deposit or Boon Pay. Employers can also offer incremental or micro incentives along the way to keep you engaged—no chasing, no paperwork.

Is there a limit to how many people I can refer?

No! You can refer as many candidates as you like. The more successful hires you make, the more rewards you can earn.

What should I do if I have issues with my referral or payment?

Issues are rare, but if something feels off, you can easily create a dispute right inside Boon or reach out to our support team at support@goboon.co. We’re here to help and make sure everything gets sorted quickly.

Organizations

Is Boon accessible to a global workforce with diverse language needs?

Yes, Boon supports multiple languages, so your global workforce can engage in their preferred language—no matter where they are

How does Boon support multi-brand or multi-account organizations?

Boon lets enterprises connect multiple accounts, each with its own rewards, permissions, and settings—making it easy to manage complex brands, regions, or business units in one place..

Does Boon integrate with my existing ATS or HR software?

Yes. Boon connects with 50+ leading ATS, HRIS, and collaboration tools like Workday, Greenhouse, Slack, and Teams. We also support SSO for a seamless user experience. While other platforms take weeks (or months) to launch, Boon integrates into your stack and gets you live in under 24 hours—making us one of the most integration-friendly platforms out there.

How can my company use Boon for hiring?

Boon plugs into your ATS and HR systems, letting you turn every job into a referral opportunity. Employees, customers, vendors, and even Boon’s network can submit referrals using Instant Links, the Referral Widget, or directly from your job posts—anytime, anywhere.

Can we customize referral rewards?

Yes, Boon offers white-labeling, so you can customize your domain and communications to match your company’s brand and voice.

How does my company pay referral providers?

You can run rewards through your own payroll—or make life easier with Boon Pay, which handles payments, taxes, and paperwork for you. Your finance team will thank you.

What if we already have a referral program?

No problem! Boon enhances your existing referral program by automating tracking, communication, and payments. We integrate with your current ATS and HR systems, making it easier to scale your program and engage more referrers—without adding extra work for your team. Plus, Boon fits right into the workflows and tools you already use, building on the momentum you’ve created with minimal changes and maximum results.

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FAQs — Continued

How quickly can we get up and running with Boon?

Boon is designed for speed. Most customers are fully onboarded and seeing results in days—not weeks or months.

Do we need to change our current workflows or tech stack?

Nope. Boon plugs into your existing systems and workflows, so you can build on what’s working and remove friction where it’s not.

Will this create more work for my team?

Not at all. Boon automates the busy work—tracking, communications, payouts—so your team can focus on hiring, not chasing referrals.

Can Boon help us improve diversity hiring?

Absolutely. Boon’s AI surfaces candidates based on skills and experience, not just who they know, helping you expand reach and reduce bias.

What’s the best way to see if Boon is a fit for us?

The easiest way is to see it live. We can show you how other companies like yours are using Boon—and what it could look like inside your workflow.

How does Boon keep employees and referral providers engaged?

Boon turns referrals into a game people actually want to play—with badges, points, challenges, raffles, and leaderboards. It’s authentic engagement that drives real results, not just one-and-done referrals.

How does Boon help us find better candidates?

Referrals cut through the noise. Boon helps you reach passive talent that job boards can’t touch—through your employees, networks, and community. It’s the fastest, most trusted way to hire.

How does Boon handle rewards and payments?

Boon streamlines it all—from tracking to payouts—with finance-team-approved simplicity. You can issue payments natively, manage taxes and compliance, and let Boon handle the paperwork—no invoices, no headaches.

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