Catalyst Greenhouse Post

For Catalyst on the Greenhouse integration can you jot down some notes on any of these angles -- or do a Loom brain dumb and post it on the Catalyst channel?

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"What was the most unexpected challenge you encountered while working on the Greenhouse integration, and how did your team overcome it?”

Option A

The most unexpected challenge we encountered was… well, how smooth everything was! That might sound like a non-answer, but it genuinely took us by surprise. Typically, integrations like this involve unforeseen hurdles—whether it’s unclear documentation, misaligned expectations, or last-minute technical surprises. But Greenhouse’s thorough process, clear guidelines, and excellent documentation meant we were able to prepare and execute without any major hiccups. It’s a rare experience to have such a seamless integration process, and it’s a testament to Greenhouse’s commitment to their partners. In a way, the challenge became finding ways to make the most of such a well-structured process, which speaks volumes about their team and approach.

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Option B

One unexpected challenge we faced was around getting all the information we needed from the APIs during the integration process. We had to get creative and tap into additional resources to ensure everything worked seamlessly. While it added some extra complexity, it also highlighted an opportunity to streamline how partners like us can access the information needed for integrations in the future.

That said, the Greenhouse team was incredibly collaborative throughout the process, which made all the difference. In the end, overcoming this challenge reinforced just how impactful this integration will be for customers, and we’re thrilled with how it all came together.

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“Can you share a specific moment during the partnership process that made you realize this integration was going to be a game-changer for customers?”

The moment it really clicked was when we started hearing feedback from Greenhouse customers about how this integration would allow them to build on top of the basic referral processes that Greenhouse already offers. What really excited them was how Boon enables this enhanced process to fit organically into their existing workflows—without requiring employees to download new apps or create new accounts just to participate.

With Boon’s instant referral form and other features, employees can easily engage with the program right away, making it effortless for employers to activate their teams and deliver results faster. That realization—that we could elevate their referral programs without disrupting what’s already in place—was when we knew this integration would be a game-changer.

“We know integrations can be complex - what’s a behind-the-scenes story about working with the Greenhouse team that would surprise people?”

Honestly, working with the Greenhouse team was a dream. Their process is incredibly straightforward, clearly outlined, and backed by thorough documentation, which made preparation a breeze. That might not sound surprising to some, but it’s worth highlighting because it reflects Greenhouse’s dedication to making integrations seamless—not just for their customers, but also for their integration partners. It’s rare to see a team so proactive and thoughtful in ensuring every step is smooth. It’s the kind of detail that makes a huge difference behind the scenes.

“If you had to describe the journey to launching this integration in three emojis, what would they be and why?”

🤠 - Excited to get started: Captures the initial enthusiasm and energy as we set out to tackle this integration. It was new territory, but the opportunity to innovate and create something impactful had us raring to go.

🤝 - Collaboration and teamwork: Building something great is never a solo effort. Working with the Greenhouse team was a highlight—they were collaborative, supportive, and truly a pleasure to partner with. This emoji symbolizes the strong partnership that made this integration a success.

🥳 - Celebrating the win: There’s nothing quite like the moment when everything comes together, and you get the official thumbs-up. The party emoji is for that collective sigh of relief and celebration when the integration was successfully launched.

“What’s one customer pain point that kept you motivated throughout the integration process, knowing this partnership would help solve it?”

The ability to help companies seamlessly update their team on the status of their referrals was a huge motivator for us. So many organizations overlook how critical this is. When employees open up their personal networks, they need to trust that their referrals are being handled with care. They also need to feel appreciated and recognized for their contributions.

Unfortunately, when employees don’t hear back, the default assumption is that their referral was ignored or unappreciated. This can seriously undermine both the performance of the referral program and employee morale.

Knowing this integration would solve that problem kept us inspired. By providing talent acquisition teams with an intuitive, automated way to keep their staff updated—without the need for manual follow-ups—employees feel respected, valued, and recognized. This not only enhances trust and engagement in the referral program but also boosts its overall success and the satisfaction of everyone involved.

“Can you share a ‘moment of truth’ during the partnership process where you knew all the hard work was worth it?”

The ‘moment of truth’ for me was seeing the integration in action. Watching how quick and seamless it was for customers to set up—literally in minutes and without needing to be super technical—was such a rewarding moment. It felt like all the hard work had really paid off.

What made it even better was seeing how easily customers could build on their existing referral processes without starting from scratch. It’s a game-changer for onboarding, cutting down the time and effort and letting them see results in days, not weeks. And for employees, it’s just so simple—no downloading apps or setting up new accounts. It all fits right into their workflow, which makes the whole experience so much more enjoyable. Seeing how much of a difference it made for everyone was when I knew this was all worth it.

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