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Training program (Airbnb)

Training day

Morning
Video:
Bitesized segments
Clear and concise
Good quality
1. Introduction:
Welcome to the Airbnb Cleaning Training Video.
Overview of the importance of cleanliness and presentation in Airbnb properties.
Introduction to the specific cleaning standards and expectations for Airbnb hosts. ⭐️⭐️⭐️⭐️⭐️

2. Preparing for Guests:
Importance of thorough preparation before guests arrive.
Conducting an initial inspection of the property to assess its condition and identify any areas that require attention or maintenance.
Arranging furniture and decor to create an inviting and welcoming atmosphere for guests.
Ensuring that all essential amenities are prominently displayed and easily accessible.
Checking and restocking amenities such as toiletries, towels, linens, and kitchen supplies.
Reviewing a pre-arrival checklist to ensure that all necessary tasks have been completed.
Double-checking that all lights are functioning, windows

3. Cleaning Supplies and Equipment:
Overview of essential cleaning supplies and equipment needed for Airbnb cleaning.
Explanation of any specialised products or tools recommended for cleaning Airbnb properties.

4. Cleaning Procedures:
Step-by-step guide to cleaning Airbnb properties between guest stays.
Emphasis on attention to detail, including high-touch surfaces, linens, and amenities.
Demonstration of cleaning techniques for common areas:
Bedrooms:
Bathrooms:
Kitchen:
Living room:

5. Laundry and Linen Care:
Our system for Laundry pickup and return
Proper handling and laundering of linens, towels, and bedding.
Guidelines for maintaining cleanliness and freshness in bedding and towels.
Demonstration of folding and presentation techniques for guest-ready linens.

6. Restocking and Inventory Management: - Importance of maintaining adequate supplies and amenities for guests. - Inventory checklist for restocking essentials such as toiletries, cleaning supplies, and kitchen items. - Tips for efficient inventory management to ensure guests have a comfortable stay.

7. Special Considerations: - Handling special requests or accommodations for guests (e.g., pet-friendly properties, allergy considerations). - Cleaning procedures for unique features or amenities in the property (e.g., hot tubs, outdoor spaces).
Considering any special requests or accommodations requested by the guest (e.g., early check-in, late check-out, specific room preferences).

8. Safety and Security Checks:
Overview of safety protocols and checks for Airbnb properties.
Tips for ensuring the security and privacy of guests during their stay.
Key box system

10. Conclusion:
Recap of key points covered in the training video.
Encouragement to apply the knowledge gained to maintain high cleanliness standards in Airbnb properties.
Thank viewers for their commitment to providing exceptional hospitality to Airbnb guests.

Then take a short multiple answer test based on all the information given.

Break


Afternoon

Practical training
Put training into action

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