Client Facing Functions?
Calendar view with scheduling & history (view previous checklist, footage, and feedback) Reschedule/cancel function GPS Track cleaner location & key location Cleaner check in and check out times
Client Communications (In app, Whatsapp & email?)
Next clean reminder (Cleaners name, time, and contact number) Notification that cleaner has arrived? Notification key pickup & return? Confirmations on rescheduling Milestone check ins (First clean, first month..) View & sign terms and conditions Trustpilot review request
Employee Facing Functions
Calendar view with schedule & history (feedback & timesheets?) Reminders 48 hrs before clean and morning of clean? Reminders to include client name, address, access, time and how many hours required Job check in and check out (GPS check-in ?) Cleaners can provide & receive feedback Checklist view (Concise and expanded views) Inventory: Order new cleaning supplies & Equipment Timesheet view: Automatically create & submit timesheets based on hours worked See available open shifts to be claimed
Payments
Automatic client payments with invoices & receipts (go cardless) (sync this with cancellations and reschedules) Automatic employee payments (synced to calendar, auto generate timesheet/invoice)
Video Vetting
Recordings with feedback from operators
Internal Functions
Calendar view with schedule & history Schedule training sessions with reminders? Add new appointment (Drop down to select available cleaners, ordered from closest location (show travel times?) add operator to the appointment Import bookings from external apps Add new client (Name, address, days & times, contact details, bank details, airtag) Schedule room scan and onboarding meeting Schedule milestone communications Add new cleaner (Name, address, days & times available, contact details, hourly rate, bank details, birthday) Inventory management: cleaning equipment, cleaning supplies, uniforms Track consumption of materials Automate new product orders? Reporting / Insights: best cleaners, which employee brings in the most income, best client Schedule available open shifts to be claimed
Reference Apps:
Software & Automation