Gallery

Performant

Task and project tracker

Cleaners

Checklist Templates (Duplicate for use)

Support Operators

Customers

Inactive Customers

Software & Automation

Meeting Notes

Training program (Airbnb)

Cleaning Supplies

New Business & Marketing

Explore

Cleaners

Employee Onboarding & HR

DBS Check

*Duplicate and use for each new cleaner

Interview

Use

standardised matrix assessment⁠

⁠

Note rate & availability (confirm holidays / away days)

Confirm that we’ve seen the actual passport & 1 other ID / Utility

Make a copy /photo of passport

Save documents and all personal information in 1PW as an ID card?* This information should not be saved or shared anywhere else.

Before they start

Check references

Request information / form? Address, emergency contact, size for uniform

Run DBS & Right to work checks - u check (1PW)

Send contract (&BPL?)

Invite to booking / management software

Share training manuals / videos

Make sure they have a clear point of contact

Training / First contact day

Conduct training? / Training Manual?

Train on before and after photos

How to do Video walkthrough

Make sure all cleaner data is input correctly to software and stored to CSV

Timesheets

(using this one for now)⁠

Issue uniform (Issue uniform 2 after certain time?)

Issue Tech equipment kit

Sign equipment waiver?

Issue personal cleaning materials kit

Expense card / warehouse keys?

Add birthday to birthday calendar

Schedule regular check-ins / 1:1’s / performance reviews with Supervisor

Collect /deliver new materials monthly?

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