The All-in-one Research Repo: How to quickly organize and uncover powerful insights

Search Reports

Admin

Explore

Search Reports

Text search with any term! Optional filters can help narrow results.

Text search:

⁠

Optional filters

Participants

None

⁠

Tag search

None

⁠

Org

None

⁠

Research methods

None

⁠

Clear my search

⁠

Add a new report

⁠

11

⁠

results out of

11

⁠

reports match your current search:

⁠

*Sorted by Relevance Score

¨

Important

Report Name

Click to view!

Learn more!

Goals and significance

Key insights

Tags

Project docs

Date concluded

Participants

Research methods

Org

Relevance score

Dog walker user journeys

View Report

To create a new onboarding system, we studied how dog walkers currently use the app. This report contains key journey maps we often refer to in product development, and notes which tasks are especially significant/pain points.

Dog walkers prefer to know the size of the dog they are walking first, then the age.

account

locator service

security

house sitting

walk

day care

calendar

Super Spa Time

Sitters

Groomers

Walkers

Interviews

Data analytics

Observations

Core Products

Dog sitter persona research

View Report

We researched prospective dog sitters on why they were interested in signing up, what they hoped to get out of dog sitting, and their general feelings about the product.

Dog sitters often have dogs of their own. Sometimes they want to socialize them.

house sitting

Sitters

Interviews

Marketing

New calendar tool usability test

View Report

We built a new calendar tool for dog owners to check dog walkers’ availability and tested it for usability.

Unexpectedly, we discovered that dog parents want to first filter for budget, then search for availability.

calendar

walk

billing

Dog Parents

User testing

Core Products

Comments exploratory research

View Report

We interviewed dog parents at dog parks about interacting with other local dog parents, their sense of community, and local needs, to explore creating a commenting system.

Dog parents only had interest in a comments section if it was centered around advice or tips.

Super Paw Plus

recruitment

Dog Parents

Field study

Interviews

Core Products

Grooming and walk combination plan research

View Report

We tested dog sentiment around a new grooming and walk packaged plan to see if dogs preferred grooming or walking first.

Dogs showed high satisfaction levels with either option (measured wags per minute).

Super Spa Time

walk

Dogs

Groomers

Walkers

Field study

Core Products

Grooming partnerships research

View Report

To improve partnership operations, we researched how our partnership team currently reaches out to local groomers to be part of our Super Spa Time roster.

The key pain point is that dog groomers want a guarantee of how much they could make in a month, but we don’t have that data.

Super Spa Time

recruitment

Internal

Survey

Interviews

Partner services

Dog sitter care package A/B test

View Report

We tested dog and sitter sentiment to three different packages to send to new dog sitters that would help welcome dogs into their home, including toys, blankets, and treats.

Dogs preferred the care package that contained the most treats.

house sitting

Dogs

Sitters

Field study

Observations

Marketing

Billing screen redesign

View Report

After hearing feedback that our billing screen was confusing, we researched current pain points to inform a redesign project.

Users often got stuck on confirming credit card payment and requested a “back” button.

billing

Dog Parents

Observations

User testing

Core Products

SSO usability test

View Report

Before the launch of our new sign up page, we tested if users understood the new SSO options.

Users with password managers did not understand this was a new signup button, and not a login button.

account

Dog Parents

Sitters

Groomers

Walkers

Data analytics

Locator service competitive analysis

View Report

To explore possibilities for our new map tool, we researched how similar service recruitment apps formatted their map tools.

Many maps start at neighborhood level, then expand to city level if needed.

locator service

Other

Competitive analysis

Core Products

Welcome gift exploratory research

View Report

We tested if giving new dog parents a welcome gift to our product would increase month-over-month spending. Options included adding Paw Points and sending a care package of treats to their dog.

Although dogs preferred the welcome packages that included treats, dog owners spent more in a year if they were initially awarded with Paw Points.

billing

Paw Points

recruitment

Dog Parents

Dogs

Field study

Interviews

Marketing

There are no rows in this table

⁠

Want to print your doc?
This is not the way.

Try clicking the ⋯ next to your doc name or using a keyboard shortcut (

CtrlP

) instead.