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FAQ
Ordering
What do I need to do if my order is damaged?
Why did I received my wine at different time?
How do I find the right wine to buy?
How do I pay for my wine?
How do I order?
Do I need an account to order wine?
How do I cancel my order?
Delivery
Do you deliver to alcohol restricted areas?
Do you deliver to PO Boxes?
What if I don't live in a Capital City?
How do I track my order?
When my wine will be delivered?
How much does delivery cost?
Contact
How could I contact you?
Ordering
How do I find the right wine to buy?
You have a few options...
start a chat with our wine experts, using the chat function at the bottom right of the page
Use the 'search' box and type in your favourite wine, winery, type of wine
Use the filters on the main menu: Shop by Type, Shop by Winery, Shop by Flavour
Choose your
Winery
Use all the filter options on the different product pages. Filter by flavour, by region, by price range, by aromas, by food match, by variety, by type.
Read the reviews and ratings left by other customers.
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