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4

May 2024

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Trips
4
Date
Starts
Provider - Old
Trip Status
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Date
Starts
Ends (CL)
Tour
Vehicle
Seats
Trip Status
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Guide
Notes: Driver
Notes: General
Driver
Column 26
2021-11-01
1
​17:30
Northern Lights Chase
Minibus
Fulfilled
Tide
393066 (11)
Marius
2021-11-03
1
​17:00
Northern Lights Chase
Big Bus
Fulfilled
Tide
393066 (11)
Jonas
2021-11-04
1
​17:00
Northern Lights Chase
Big Bus
Fulfilled
Tide
393066 (11)
Jonas
2021-11-05
1
​17:00
Northern Lights Chase
Big Bus
Fulfilled
Tide
393066 (11)
Meda
2021-11-06
1
​17:00
Northern Lights Chase
Big Bus
Fulfilled
Tide
393066 (11)
Meda
2021-11-07
1
​17:00
Northern Lights Chase
Big Bus
Fulfilled
Tide
393066 (11)
Marius
2021-11-08
1
​17:00
Northern Lights Chase
Big Bus
Fulfilled
Tide
393066 (11)
Marius
2021-11-09
1
​17:00
Northern Lights Chase
Big Bus
Fulfilled
Tide
393066 (11)
Marius
2021-11-10
1
​17:00
Northern Lights Chase
Big Bus
Fulfilled
Tide
393066 (11)
Jonas
2021-11-11
1
​17:00
Northern Lights Chase
Big Bus
Fulfilled
Tide
393066 (11)
Meda
2021-11-13
1
​17:00
Northern Lights Chase
Big Bus
Fulfilled
Tide
393066 (11)
Bert
2022-11-11
1
​17:15
Northern Lights Chase
Big Bus
Paid
Boreal
Meda
Needed to switch drivers at 1AM because our driver Morten would have had too long hours on his driving card otherwise. I don’t think the guests minded this.
Had to send own driver due to Morton having too long hours on his driving card. Agreed on a later discount
Morton
2022-11-12
1
​17:15
Northern Lights Chase
Big Bus
Paid
Tide
We did not use Boreal on this date
2022-12-09
1
​17:15
Northern Lights Chase
Big Bus
53
Paid
Boreal
Jonas
Geir, from Boreal, drives fast but stable. He has 35 years of experience driving and he is friendly and connected with some guests outside for a little bit.
Geir
2022-12-10
2
​17:15
Northern Lights Chase
Big Bus
53
Paid
Boreal
Meda
No mention
Ragnar
​17:30
Northern Lights Chase
Minibus
16
Paid
Boreal
Jonas
I got help from Greger to suit people up, everyone went for the suits.
Greger
2022-12-11
1
​17:15
Northern Lights Chase
Big Bus
53
Paid
Boreal
Jonas
No mention
Aslak
2022-12-12
2
​08:30
Fjords Road Trip
Minibus
16
Fulfilled
Boreal
Bert
Maya was great though and made all the difference, good driver, helpful, friendly and talking to the guests in a smooth and professional way.
Wrong vehicle. Arrived with BB and met us with dirty MB at last hotel where we switched. Driver Maya was good driver, helpful, friendly and talked to guests in a smooth professional way.
Maya
​17:15
Northern Lights Chase
Big Bus
53
Fulfilled
Boreal
Alex
No mention
Late. Arrived 17:22.
Ragnar
2022-12-13
1
​17:15
Northern Lights Chase
Big Bus
49
Cancelled
Boreal
Cancelled by CL in advance
2022-12-14
4
​08:30
Fjords Road Trip
Minibus
16
Fulfilled
Boreal
Meda
Åge arrived on time (8:28) with a clean and tidy MB. In the beginning it was hard to communicate with him. I would ask him a question, he would give me an answer and then act in a different way. For example "Can I talk with the guests while standing up? Yes, a little. Great, we can drive then (the bus stand still..) Åge, we can go. Okay! (still stands still) Åge, should I sit down? Yes, I can't drive with you standing up. It happened in front of the guests and was a bit awkward. However, throughout the day our communication became better and it was nice to work with him. He's a kind, helpful person and a good driver. He also knows the area very well, since he grew up in Ersfjordbotn.
Åge
​17:30
Northern Lights Chase
Minibus
16
Cancelled
Boreal
Cancelled by CL in advance
​17:30
Northern Lights Chase
Minibus
16
Cancelled
Boreal
Boreal did not have this order in their system
​17:15
Northern Lights Chase
Big Bus
53
Fulfilled
Boreal
Jonas
Greger's driving was a bit jerky and we could notice that he didn't know the bus very well, as it was a bit chaotic every time we wanted to change the lights inside the bus. The temperature of the bus in general was good, but we had problems because the front part of the bus was very hot due to the heating to avoid the humidity of the windshield.
Greger
2022-12-15
1
​17:30
Northern Lights Chase
Minibus
16
Cancelled
Boreal
CL called and emailed to cancel in advance
2022-12-16
2
​17:15
Northern Lights Chase
Big Bus
16
Fulfilled
Boreal
Dani
Ragnar drove well and safely, but told us that the blue lights inside could not be turned off while driving the bus, which we found strange. All the way back we had a beeping sound because the toilet tank was full.
CL requests switch to BB
Ragnar
​17:30
Northern Lights Chase
Minibus
16
Fulfilled
Boreal
David
No log
Eugen
2022-12-17
4
​08:30
Fjords Road Trip
Minibus
16
Cancelled
Boreal
Waiting for confirmation
​17:15
Northern Lights Chase
Big Bus
16
Fulfilled
Boreal
Jonas
No mention
CL requests switch to BB
Ragnar
​17:30
Northern Lights Chase
Minibus
16
Fulfilled
Boreal
David
No mention
Aslak
​06:30
Snowmobile Adventure
Minibus
16
Fulfilled
Boreal
Bert
Since my driver from Boreal didn't know how to stir drytech and I didn't trust him to do it by himself, I stirred all of them in the guide dressing room while the guests got changed and went to the bus where they had lunch on the drive back. The driver was a smooth and fast though!
Black MB confirmed by Åge on 16 Dec
2022-12-18
3
​06:30
Snowmobile Adventure
Big Bus
53
Fulfilled
Boreal
Thomas
No log
CL requests switch to Snowmobile
Greger
​17:15
Northern Lights Chase
Big Bus
53
Fulfilled
Boreal
David
No mention
Eugen
​17:30
Northern Lights Chase
Minibus
16
Fulfilled
Boreal
Lucie
Aslak from Boreal was nice and drove smoothly. We could turn off all lights outside the bus, but after a looong delay, so not so easy to be reactive and take pictures, right off the bus. And it’s pretty much always cold inside the bus as the back is not separated from the guests seats. The guests ventilation was also blowing cold air and when I mentionned it to Aslak, he just said that it was the same last night and no one complained. I had a knowing glance with one of the guest, and we let it go.
Aslak
2022-12-19
3
​17:15
Northern Lights Chase
Big Bus
Paid
Boreal
Bert
No mention
Pablo
​17:30
Northern Lights Chase
Minibus
Paid
Boreal
Michiel
No log
Aslak
​17:30
Northern Lights Chase
Minibus
Paid
Boreal
David
No log
Greger
2022-12-20
4
​06:30
Snowmobile Adventure
Big Bus
53
Paid
Boreal
Thomas
Driver Per was extra work because he voiced unhappiness about his shift.
Per
​17:15
Northern Lights Chase
Big Bus
Paid
Boreal
Alex
It was my first time working with Greger from Boreal, and I didn't feel safe at 2 separate points tonight. First was when we were on the way to Grunnfjord, as I asked him to turn the high beams off so I could see the sky more clearly. He had already done this a few times, but this time he turned off all the lights and we were driving blind for a couple of seconds, resulting in a few audible gasps from the back. The second was worse, during the drive back. His phone rang and he swiped it away, and I thought he was declining, however he then took his hand off the wheel and attention away from the road to grab his headphones, all while we were approaching a curve at speed. He quickly darted back to the wheel and gained control again, but it was a worrying moment, and at this point I was genuinely scared, but I don't think any guests noticed this time. A few times when I came to the bus to check on guests or get equipment he was sleeping, and I had to wake him to get equipment out. He's a very nice guy, but the above points overshadowed that.
Greger
​17:15
Northern Lights Chase
Big Bus
Paid
Boreal
Meda
Pawel, the driver join to the fire and showed his own pictures of strong NL to the guest while we were having a challenging night. Other than that drive was smooth and comfortable and he was helpful.
Same day request
Pawel
​17:30
Northern Lights Chase
Minibus
Paid
Boreal
Jonas
No mention
Zibi
2022-12-21
4
​08:30
Fjords Road Trip
Minibus
16
Paid
Boreal
David
No mention
Åge
​17:15
Northern Lights Chase
Big Bus
Paid
Boreal
Alex
During arrival at Sommarøy we were parking next to another BB, and when we were discussing this with Ragnar, he snapped at Meda, saying "I'm the driver and I know best, I will not have this discussion with you" in an angry tone, very much in front of the guests. I think he's a great driver and very safe, but this marred my opinion of him significantly.
Ragnar
​17:30
Northern Lights Chase
Minibus
Paid
Boreal
Dani
No mention
BB confirmed. Request change back to MB
Pawel
​17:30
Northern Lights Chase
Minibus
Cancelled
Boreal
Cancelled at 17:20 on 20 Dec
2022-12-22
4
​06:30
Snowmobile Adventure
Big Bus
53
Paid
Boreal
Bert
Geir was great, smooth driver, very helpful with drytech and logistics. Super nice guy,would love to work with him again!
Geir
​17:15
Northern Lights Chase
Big Bus
Paid
Boreal
Alex
Aslak is an interesting guy with a few red flags about him. Smooth driving all night, but later in the night, he started off jokingly saying he won't stop again, but he became more serious as time went on, and I feel that if we did have reports of stronger lights on the way back, he genuinely wouldn't have stopped the bus. He was already reluctant to stop before Kilpisjärvi on the way back. He wasn't paying much attention to the door through the night, and guests would knock on the door to be let in and he seemed to ignore it for a second, quite a few occasions I had to go over and press the button, even though he was sat in the drivers seat. On the way back, he was loudly discussing how much he hates Russians for a minute, before I managed to move the subject on. Closer to Tromsø he was discussing a bridge being built, and suddenly came out with a very anti-immigrant sentiment which I did not appreciate.
Aslak
​17:15
Northern Lights Chase
Big Bus
Paid
Boreal
Dani
Our driver Ragnar in the beginning was tough to work with, Dani had to sit down during his presentation otherwise he was not going to drive. Previously this was not an issue, during the tour the co-operation went smoothly and he was friendly and a good driver.
Ragnar
​17:30
Northern Lights Chase
Minibus
Paid
Boreal
Michiel
The driver Jan was nice and drove well.
Jan
2022-12-23
4
​08:30
Fjords Road Trip
Minibus
16
Cancelled
Boreal
​17:15
Northern Lights Chase
Big Bus
Paid
Boreal
Dani
No mention
Greger
​17:30
Northern Lights Chase
Minibus
Cancelled
Boreal
Canceled on 22 Dec
​17:30
Northern Lights Chase
Minibus
Paid
Boreal
Lucie
Boreal driver, Stig was nice, careful and proactive The drive back was a bit long due to snow, wind, ice on wipers and snow plows. The Boreal Lofoten MB has a lot more room in the back and large top compartments, which make packing a lot easier and neater.
Stig
2022-12-24
5
​06:30
Snowmobile Adventure
Big Bus
53
Cancelled
Boreal
No driver confirmed by Mustafa
​17:15
Northern Lights Chase
Big Bus
Paid
Boreal
Alex
Pawel from Boreal is fantastic. Super chatty, amazingly smooth driver, and eager to learn how to be a good tour driver, asked for my feedback at the end. I hope to work with him again!
Pawel
​17:15
Northern Lights Chase
Big Bus
Paid
Boreal
Marius
No log
Zibi
​17:30
Northern Lights Chase
Minibus
Paid
Boreal
Dani
No mention
Eugen
​17:30
Northern Lights Chase
Minibus
Paid
Boreal
David
No mention
Stig
2022-12-25
6
​06:30
Snowmobile Adventure
Big Bus
53
Cancelled
Boreal
No driver confirmed by Mustafa
​08:30
Fjords Road Trip
Minibus
Cancelled
Boreal
No driver confirmed by Mustafa
​08:30
Fjords Road Trip
Minibus
Fulfilled
Tide
TB-020449-S02 (1)
​17:15
Northern Lights Chase
Big Bus
Paid
Boreal
Alex
Ragnar was great today, smooth driving, no issues. Bus couldn't turn its light off so we duct taped them.
Ragnar
​17:30
Northern Lights Chase
Minibus
Paid
Boreal
Michiel
No log
Stig
​17:30
Northern Lights Chase
Minibus
Paid
Boreal
Lucie
Viktor and I went the extra mile and unloaded their tone of luggages from the bus + brought them to the hotel reception while they were checking in
Viktor (SSP)
2022-12-26
5
​06:30
Snowmobile Adventure
Big Bus
53
Cancelled
Boreal
​08:30
Fjords Road Trip
Minibus
Paid
Boreal
David
No log
Late by more than 30 minutes and arrived with 12 seater MB instead of 16. Have to use our own MB
Morton
​17:15
Northern Lights Chase
Big Bus
Paid
Boreal
Alex
No mention
Ragnar
​17:30
Northern Lights Chase
Minibus
Paid
Boreal
Louis
Driver Stig from Boreal was great, would happily work with him again.
Stig
​17:30
Northern Lights Chase
Minibus
Cancelled
Boreal