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Skill
Grade
Question
Discovery Preparation and Facilitation
14
Know
4
How is a workshop different from a meeting?
What is the main purpose of Discovery phase?
What activity should start preparation for any workshop?
What are the outcome artifacts of the Discovery phase? Give an examples
Understand
3
What should be considered before and during a workshop session?
Are we always should start with Discovery? Why not to move straight to prototyping?
What is the value of Discovery phase for future design?
Can
4
Let's say a client invites you to do a two-week discovery phase. How do you plan and organize this time? What will you do with the results?
Have you come across a situation where many stakeholders are inconsistent with each other? How did you handle situations like this?
How did you use the Discovery phase results in your practice?
What you do, when the scheduled time is near to over and there are a lot of topics to cover during Discovery workshops?
Teach
3
What advice would you give to the colleagues who are just trying the facilitation?
How would you force stakeholders to leave their Game of Thrones behind the doors?
What you do, when everything goes not as you expected during workshop? The clients begin to talk about irrelevant things, some of them are not come, some are starting at the phone.
Requirements, Brief and Planning
10
Know
3
What is the design Brief and what it's the main purpose?
In perfect world, the Brief is static or dynamic document? Why?
What is MVP? How would you define it?
Understand
2
What if a stakeholder comes to you with a problem or direct request that increases the scope, how will you handle it?
What would you do if a developer tells you that something cannot be done?
Can
3
Have you had any experience with roadmap management?
Have you ever worked by Sprints with multiple development teams? How did you handle the situation of multiple income points?
How did you understand what functionality should be in the final product & what shouldn't?
Teach
2
Do you have your own way of working with requirements that you can share? How do they differ from the generally accepted ones?
Please, share the example, when you managed the requirements in the situation of full uncertainty?
Managing expectations
9
Know
3
What does it mean «Risks» and how you can manage them?
What you can do with stakeholder to decrease the risks?
What is “change request” and how you should handle those?
Understand
2
Have you ever had to convince a customer in decisions? Why? How did you do this?
What are the potential risks of bad Expectation management? Did you face some of those?
Can
3
Let's say a customer has come to you with an offer of cooperation. You accepted the offer, but did not estimate the efforts right, and on the customer's side the communication did not go very smoothly. As a result, you did not have time to finish the work on time. An hour later you have an appointment with your customer, what will you discuss and how would you build communication strategy?
Could you describe the conflict situation on your project and how you solved it?
Let’s say that you have 3 month assignment to deliver the web-service, but you’re in so productivity rush, that you delivered it in 2 months, but with a lot of UX-dept. The customer said: « If we have «additional month» let’s cover responsive!» What will you do?
Teach
1
Do you have your own way of working with requirements that you can share? How do they differ from the generally accepted ones?
Pitch
5
Know
1
Why you should present your solution by yourself and not hide behind lead or manager?
Understand
1
In your opinion, what is the best way to present your ideas?
Can
2
Have you had any experience with selling some new opportunities to the project?
Let's say, that you've faced the blocker from the stakeholder, who can't understand the value from your proposal, how would you work with that?
Teach
1
If i would like to learn Pitching, where can I go to do that? Would you be my mentor?
Research planning
4
Know
1
What's the difference between qualitative and quantitative methods of research?
Understand
1
Could you please say, based on your experience, when research is needed and when it's not?
Can
1
Imagine, that I came to you as a customer with a problem. Mmm. I have a terrible retention process and I would like to improve it. But first of all, I would like you to provide the action or research plan with all the detailed steps. How would you do that?
Teach
1
If you were starting the mentoring group about research planning, what would be in the program?
Domain research
5
Know
1
What is Desk Research and why it's so valuable?
Understand
2
What do we need to consider when conducting competitor research?
How would you define the competitors for research?
Can
1
Could you describe the case, when you used Desk Research on your project and what value it brought?
Teach
1
Could you please, provide some example when you offer some addition value to the business? How you define it as a value?
Qualitative methods
6
Know
2
Could you name some of the qualitative methods of research?
What you should define before conducting any interview? (Needed information → Hypothesis → Script)
Understand
1
What is the difference between qualitative and quantitative methods? When to use what? What are advantages and disadvantages of each?
Can
1
Describe, how do you use qualitative methods of research in your day-to-day activity? Was there cases, where it was useless?
Teach
2
What was the most extreme case of usage qualitative methods in you practice? Why it was so extraordinary? How the results helped?
Can you tell me a bit about your insights based on your experience, what are psychological tricks that you as a interviewer can use to get the most relevant responses?
Quantitative methods
7
Know
1
Could you name some of the quantitative methods of research?
Understand
4
What is the difference between qualitative and quantitative methods? When to use what? What are advantages and disadvantages of each?
Imagine, that you’re Netflix portfolio manager (person who decides to continue or to close the series). You face the question if you should close your favorite series? How you will make this decision on what basis?
How do you understand the term Conversion? What would you'll use for calculation: visits or absolute unique visitors?
When you conducting the multivariate test, how would you define the «Winner»? And if you have a variety of KPI and each variant «winning» in different areas?
Can
1
What are the major KPIs on you current project? How you defined them? Maybe there are some examples, how did you influence on them?
Teach
1
What was the most extreme case of usage quantitative methods in you practice? Why it was so extraordinary? How the results helped?
Patterns and Guidelines
5
Know
1
What standards do you use on your everyday basis?
Understand
2
Maybe you could provide some examples, when some design decisions were driven by some behaviour biases? If it worked? Why?
How do you choose between two equal design patterns (for example Cards or List)? Could you give an example from your experience?
Can
1
Did you have some experience in user engagement practices? Could you tell us what it was an activity and how you manage to achieve results (if any)?
Teach
1
If I want to engage users more on my project, maybe you can give me some advices how can I achieve that?
Analysis and Synthesis
8
Know
2
What are the different types of audience description do you know?
Who you could identify user needs and why you should od that?
Understand
3
Why do we need those methods anyway? Just for empathy?
Could you tell us about the problem or goal in the business and user world that you were solving?How was the problem validated?How did it become known?
How do you build a bridge between Research and Design? How do you use artifacts in your work?
Can
2
Did you use some experience mapping technics on you project? How did it help you? What decisions where made using that?
What are the negative impact of your latest design project or our design solution on the project overall?
Teach
1
Could we discuss a little the business model of youtube? How, from your perspective, it can become better?
Conceptual design
4
Know
1
What are the differences between PoC and MVP?
Understand
1
Let's say our concept covers 98.5% of all problems, except one, that happens with 1.5% of all users. Do we need to fix it?
Can
1
Could you please provide an example from your experience, how would your transform insights into design concept?
Teach
1
What is the most challenging and the most pleasant part in creating concepts? When last time both happened to you?
Prototyping
6
Know
2
Why we should use prototyping, including it into our design process?
What is the value of Storyframing?
Understand
2
If the prototyping is only about wireframing? What else?
When was the last time you’ve draw something on the paper?
Can
1
Could you please describe your way of design? How you iterate or jump into final?
Teach
1
I have a friend of mine, who is really likes to create something new. And not so long ago, he became interested in prototyping. He asked me to ask you, as an expert, how the prototyping could help him in his business? How could he implement it into his routine?
Evaluation
5
Know
1
Can you name the difference between moderative and no moderative methods of testing?
Understand
2
We know that, before conducting interviews we should prepare? What we should do and why?
How do you prepare for Usability Testing? How do you define what should be there, and what shouldn’t, to fit the limitations?
Can
1
Could you please share, what was the last time you've validated your design decisions? What did you do? Why is that?
Teach
1
If someone, who is far away from testing, wants to start doing it, what would you suggest to start with? And how to evolve?
Visual theory
4
Know
1
Could you describe the dependency of fontsize, line-height and format of the text block?
Understand
1
How do you create the colour palette for your new product?
Can
1
Could you please describe the process of working on one of your favourites visual works? Why you've made your decisions?
Teach
1
What's the quickest way to learn visual theory on the level you know it?
Accuracy
4
Know
1
What guidelines do you use to make your work more user-friendly? Can you share some example?
Understand
1
How you can validate the visual design solutions?
Can
1
Could you please describe the process of your work on visual part of the solution step-by-step?
Teach
1
Can you give some advices for those professional, who need to create new visual language for thee product?
Perception design
4
Know
1
What trends are you following right now in your work? What is the difference between trend and practice from you point of view?
Understand
1
What is «Visual consistency»? Why and how we can increase it on the product?
Can
1
Please, describe how you understand the term «Visual hierarchy»? Could you show me how does it work in your designs?
Teach
1
Do you have an experience of manipulating users attention to get him on the right direction? Could we dive deep in it?
Graphic design
4
Know
1
When you face the question if you draw the illustration or grab it from the stock, what would you prefer? Why?
Understand
1
How do you define good graphic design? How to separate it from the bad one?
Can
1
Could you please share some of you thoughts on how to create consistent visual language across different sources?
Teach
1
Do you have Art Degree or some experience in academic drawing? Maybe you could teach someone?
Management
4
Know
1
If you have a team of two designers — visual and ux, how would you define their tasks?
Understand
1
What is the difference between management and leadership? Could you provide examples of both?
Can
1
Could you give us an example of good delegation case from you practice?
Teach
1
What are the qualities of the best manager from you perspective?
Developing others
4
Know
1
What is the best method of mentoring from your perspective?
Understand
1
What lessons have you learned to become a more professional mentor? If you’re one of them.
Can
1
Do you have an experience developing others? What are results of your mentees then?
Teach
1
If you face the challenge, when your mentee «don't want to move forward» with their growth what would you do?
Leadership
4
Know
1
What is the difference between management and leadership? Could you provide examples of both?
Understand
1
How would you motivate your team members?
Can
1
Could you give us an example of some initiative you took responsibility for? What lessons have you learned?
Teach
1
What are the qualities of the best leader from you perspective?
Processes
5
Know
2
Could you please name design delivery process methodologies? (SCRUM, Agile…)
How do you imagine the design process on an ideal project?
Understand
1
GV design sprints are pretty popular right now. Do they fit every project?
Can
1
Tell us a little about set-uping the design process on your current project or any project you've done it for. What was the most challenging?
Teach
1
I want to move from chaos to the structured design delivery process. What steps I should take? What challenges I'll face? Maybe you can give me some advices?
Design Delivery Optimization
5
Know
2
What is the difference between Brandbook, Design Kit, Design library and Design System?
What do you call an Effective design process?
Understand
1
Why we should consider optimizing the process even it works fine? What is the profit? How would you sell it to the client?
Can
1
Tell us how do you work with documentation on your current project? Do you think it's a waste of time or you gain some profit from it?
Teach
1
I work on the project in healthcare domain and at the moment customer is in the process of digital transformation and wants to make it right. Maybe you could give us some advice, how make sure we're doing the right thing most efficiently?
Self-organization
5
Know
2
What is good time-management from you perspective?
What types of Priotitization do you know & which you prefer?
Understand
1
Could you give the example of estimation of the task and how it fits the design backlog?
Can
1
Let's imagine (or not imagine) that you have backlog from 5 tasks, each of them are «burning blue flames». How would you define, which one to do first?
Teach
1
It's to much on my plate right now: project, team, competency help. I'm exhausted and burning out. Could help me to overcome this? Maybe some of your best practices could help?
Communication
6
Know
2
What is design hand-off and how you managing it on your process?
How to establish transparency between the teammates (Devs, Designers, QAs)?
Understand
1
How you would manage the situation, when developers say that something is not doable? Like «It's impossible» to do.
Can
2
Did you have an experience, where you needed to an argue your design decisions with stakeholders? How did you do that?
Let’s say one of your teammate is underperforming. How would you give him this feedback? Would you change you answer, if it wasn’t you teammate, but the on-site customer team designer?
Teach
1
My development team always step up against my design decisions. How can I make them understand, that it is my area of responsibility?
Maturity
4
Know
1
What will you do, when someone starts to critique your design decisions? How can you filter the objective criticism from destructive one? Can you give an example?
Understand
1
How you keep your knowledge up-to-date? What skill have you developed last?
Can
1
As a designers we should be advocates of the user, but at the same time think about business. So could you give us an example from you practice, when this sides faced each other? Like business wants one thing, but the users don’t. How would you manage it?
Teach
1
Maybe you have some examples, when you helped business to evolve using your initiative?

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