Skip to content
Материалы
Тут собрана коллекция материалов, разбитые по навыкам. Пока сумбурненько, но со временем доработается :)
All
Теория
Search
Area
Skill
Type
Material Name
Difficulty
Discovery
29
Negotiations
3
Article
3
Краткие выводы из книги «Как разговаривать с мудаками»
Сначала скажите «Нет»
Reflecting on things I failed to get done at Google
Workshops preparation and facilitation
14
Video
3
Методы и техники проведения воркшопов
Top 5 Mistakes in Running UX Workshops
How to Create a UX Workshop Agenda
Article
9
Латеральное мышления де Боно
UX Workshops vs. Meetings: What's the Difference?
5 UX Workshops and When to Use Them: A Cheat Sheet
Что такое стратегическая сессия? Чем стратегическая сессия отличается от разработки стратегии бизнеса?
How to Run a Journey-Mapping Workshop: A Step-by-Step Case Study
Canvas collection I – A list of visual templates
Tools for Remote UX Workshops
Comprehensive anatomy of all ‘Design Thinking’ workshops
Newspaper Article Workshop: inspire your team to find their ‘why’
Book
1
Геймшторминг. Игры, в которые играет бизнес
Tool
1
Miro
UX strategy and Design roadmap
3
Video
1
Creating a UX Roadmap
Article
2
UX Roadmaps: Definition and Components
“Planning user research for impact: the Project Builder” by Dave Hora
Stakeholders interviews
1
Article
1
Observer Guidelines for Usability Research
Technical and non-technical requirements gathering
1
Article
1
A 3x3x3 Perspective for getting your Vision, Strategy, and Product aligned
Risk and conflict management
2
Article
2
Когнитивные искажения, влияющие на оценку глобальных рисков
Stakeholder mapping
1
Article
1
Stakeholder Analysis for UX Projects
Presentation for stakeholders
2
Book
2
Покажи свою работу. Остин Клеон
45 татуировок продавана
Business communication
1
Tool
1
Grammarly
Design Brief creation and support
1
Tool
1
Talebook
Research
57
Interview (Retrospective, Introspective and Projective)
14
Video
1
10 способов улучшить интервью с пользователем
Article
13
A Cheatsheet for User Interview and Follow Ups Questions
User Interviews: How, When, and Why to Conduct Them
Why User Interviews Fail
Interviewing: more than a user research method
Какой вопрос — такой ответ. Как спрашивать у пользователей при проведении UX-исследования
“Копнуть” в пользователя с помощью глубинных интервью
О чем вы никогда не должны спрашивать своих клиентов
12 Ways to Fix Your User Interview Questions
How to ask the right user research questions
The Definitive Guide to Asking Follow-up Questions
Как задавать правильные вопросы на интервью и в пользовательских исследованиях
12 Ways To Improve User Interview Questions
Seven Reasons Survey Questions Are Answered Incorrectly
Business value identification
3
Article
2
Sound of madness
3 qualities of a great product
Book
1
Business Thinking for Designers by InVision
Understanding usage of the majority of design technics
5
Article
3
Ресёрчили, ресёрчили, да не выресёрчили…
UX Design Methods In A Mind Map
A comprehensive list of UX design methods & deliverables
Book
2
UX дизайн. Проектирование опыта взаимодействия. Расс Унгер, Кэролайн Чендлер;
Универсальные методы дизайна. Белла Мартин, Брюс Ханангтон
Quantitative methods
3
Article
3
Карточная сортировка. Пересортируй его полностью!
NPS, CSAT and CES - Customer Satisfaction Metrics to Track in 2020
OKR vs KPIs, What is the Difference?
Unmoderated studies
2
Article
2
Do more with Maze: Guerilla testing
Remote Usability Tests: Moderated and Unmoderated
Qualitative methods
4
Article
3
The 7 Deadly Sins of User Research
Этнографическое UX-исследование, краткий конспект
How to Conduct Research for Customer Journey-Mapping
Book
1
Спроси маму. Роб Фицпатрик
Field research
2
Article
2
27 Tips and Tricks for Conducting Successful User Research in the Field
My favorite UX research mistake
KPI identification
13
Article
13
Measuring the user experience
Measuring user experience with usability metrics
10 Benchmarks for User Experience metrics
A checklist for benchmarking
Benchmarking UX: Tracking Metrics
Measure User Experience In Your Product – Insights from UX Experts
How to choose the right UX metrics for your product
How to Choose the Right UX Metrics for Your Product
Picking right dependent variables for UX research
AARRR Framework- Metrics That Let Your StartUp Sound Like A Pirate Ship
Calculating ROI for Design Projects in 4 Steps
Measuring design quality with heuristics
Product Metrics That Matter
General data-analysis
2
Article
2
Статистика для дизайнера (читать как — для чайника)
10 best ALTERNATIVES to Google analytics in 2021
Competitor evaluation
2
Article
2
UX-дизайн интернет-магазина: как сделать карточку товара в 2020 году
Competitive analysis done right
Domain research
1
Article
1
5 ‘Credit Card Form’ Implementations That Make ‘L.L. Bean’ Best-in-Class
Surveys
2
Article
2
Опросники в проектировании UI/UX и разработке продукта: чем они помогают
A Decision Tree for Picking the Right Type of Survey Question
Creating a research plan
4
Article
4
Five signs that your research plan needs more work
Research and Planning Matter on Digital Projects
Quant or Qual Research? 27 Words to Help You Decide
Building a framework for prioritizing user research
UX-design
150
Evaluation
3
Video
1
Guerilla user testing
Article
2
Formative vs. Summative Evaluations
How to use OKRs toward product-market fit
System thinking (Research insights analysis → Solutions)
4
Video
2
Systems-thinking: A Little Film About a Big Idea
Появление и становление промышленного дизайна
Article
1
How to Learn Complex Things Quickly: A Guide
Tool
1
Userbit
Audience description (Personas, Empathy mapping, Scenarios, JTBD, etc.)
11
Video
1
How to Empathy Map
Article
10
Ещё одна статья о персонах
Jobs to be done overview
Empathy Mapping: The First Step in Design Thinking
The power of design to shape understanding and belief
Mental Models
Mental Models: The Best Way to Make Intelligent Decisions (109 Models Explained)
Mental Models I Find Repeatedly Useful
3 Persona Types: Lightweight, Qualitative, and Statistical
Mental Models in UX Design: An Actionable Guide
Shared mental models within UX teams — are you aligned?
Inclusive design (Accessibility)
15
Video
1
Аудит і тестування доступності
Article
10
Accessibility
Accessibility guidelines for UX Designers
Designing Perfect Text Field: Clarity, Accessibility and User Effort
Designing For Accessibility And Inclusion
Mobile Usability Made Simple
How & Why Accessibility Matters for SEO
A Complete Guide To Accessible Front-End Components
Designing a complex table for mobile consumption (nom)
The accessibility rating for 5 popular websites — how did they score?
Neurodiversity and Inclusion: Choosing Kinder Design
Resource
4
Accessible Brand Colors
WAI-ARIA Authoring Practices 1.2
Быстрые клавиши в Chrome
A11y myths
User engagement (Attraction, Gamification)
6
Article
5
Cпроектированная свобода воли
Проектируем Las-Vegas
“Gamification: Motivation Model” by Eugen Eşanu
Один вопрос и переосмысление обучения
Greeting the User: Design Tips on User Onboarding
1
https://www.chameleon.io/blog/how-to-build-effective-product-tours
Psychology (Laws, Principles, Biases)
11
Article
7
Краткие выводы из «Биологии Добра и Зла» Роберта Сапольски
Закрытые операции на мозге
5 killer biases in strategy sessions, and how to avoid them
Думай медленно... проектируя интерфейсы
Overcoming Common Designer Biases
Your Personal Slot Machine — How design can hack your brain
Необъективность в UX-исследованиях
Book
4
Психология влияния. Роберт Чалдини
Психология убеждения. Роберт Чалдини
Бессознательный брендинг. Дуглас Ван Прает
Как мы принимаем решения. Джона Лерер
Interactive prototyping
3
Article
2
Прототипирование с натуры
Погружаемся во Framer X
Resource
1
Volt by Framer
Contextual experience design
9
Article
8
Модульные сетки в работе UX-дизайнера. Инструкция по применению
Seamlessness in the Omnichannel User Experience
Optimizing for Context in the Omnichannel User Experience
Consistency in the Omnichannel Experience
Responsive grids and how to actually use them
Responsive layout grid
Experience is in the details: analyzing the UX of streaming services
The Current State of Mobile UX (18 Common Pitfalls)
Book
1
Дизайн привычных вещей. Дональд Норман
General UX-patterns and guidelines
24
Article
16
Дизайн эффективных форм на практике
What is the future of Product Design in the 2020s?
The ultimate guide to search UX
Usability First — Why Usability Design Matters to UI/UX Designers
An Introduction to Usability
What is an affordance?
The Search Before the Search: Keyword Foraging
Frustrating Design Patterns: Broken Filters
The Ultimate Guide to Designing Data Tables
Design better data tables
UX Pattern Analysis: Enterprise Data Tables
A better segmented control
UX fundamentals for web3 apps
Designing A Better Back Button UX
Book
4
Об интерфейсе. Алан Купер
Mobile Usability. Якоб Нильсен
Умный дизайн. Джефф Джонсон
100 главных принципов дизайна. Сьюзан Уэйншенк
Resource
4
Land-book
Material Design guidelines
Human Interface guidelines
Daily UI
Accessibility evaluation
1
Article
1
Accessible design
Information architecture
6
Article
6
Для чего дизайнеру нужна информационная архитектура и что же она такое
UX Design 101: Information Architecture — Structuring & organizing content
Составляющие информационной архитектуры
Understanding navigation
Designing Conversational UI with Information Architecture — Part 2
Efficiently Simplifying Navigation, Part 1: Information Architecture
Storyframing
3
Article
3
Сторифреймы. Зачем и как их составлять
What is Storyframing?
What if user journey maps were conversational?
Experience mapping (CJM, Workflow, Service map, etc.)
28
Article
25
The ultimate guide to customer journey mapping
UX Mapping Methods Compared: A Cheat Sheet
Service mapping and different types of maps
CJM: Ashan (Example)
7 Ways to Analyze a Customer-Journey Map
Journey-Mapping Approaches: 2 Critical Decisions To Make Before You Begin
When and How to Create Customer Journey Maps
Journey Mapping: 9 Frequently Asked Questions
Customer Journey Maps - Walking a Mile in Your Customer’s Shoes
Journey Mapping 101
The 5 Steps of Successful Customer Journey Mapping
Storyboards Help Visualize UX Ideas
How to Diagram Your Business Process
Designing Services That Deliver
Alignment Tools in Experience Design. Collect and Represent Picture of Reality.
4 Reasons Why You Should Make A Service Blueprint For Your Service
Service Design for Public Policy
The 5 Steps to Service Blueprinting
Service Blueprints: Definition
Sequence Diagram Example: Place Order
How to Map BPMN with User Stories?
UX task flows vs. user flows, as demonstrated by pancakes
UX Design on an Agile Team: Incremental User Flows
CJM in Miro (Guideline)
User flow VS flowchart: Similarities and differences of two commonly mixed-up diagrams
Book
1
A service blueprinting and BPN comparison
Resource
2
Journey Mapping for Remote Teams: A Digital Template
BPMN Tutorial
Content strategy
7
Article
5
Information Scent
Tone of Voice: reviewing good examples and best practices
17 business idioms that weaken writing and complicate communication