Transportation

Last edited 57 days ago by Victoria Bee

Transportation- Intercity Transit

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`Customer Service`⁠
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Customer Service is open from 7 a.m. to 6 p.m. daily, to answer questions and provide customer assistance. Contact by email at

customerservice@intercitytransit.com⁠

For customer support call 360-786-1881. For immediate assistance, please call or email during their business hours.

Bus Service

Intercity Transit provides zero-fare transportation on 19 bus routes throughout Olympia, Tumwater, Lacey, and Yelm. There is also Express bus service to Lakewood providing regional connections.

Schedules for each of the routes can be found at

intercitytransit.com/plan-your-trip/routes⁠

or you can use the online Trip Planner at

intercitytransit.com/plan-your-trip/trip-planner⁠

for step-by-step instructions, including which routes to ride.

Other Ways Customers can get Schedules

People who don’t have access to a printer can still get printed schedules if they need them. Here’s how:

Stop by Customer Service at the Olympia Transit Center and request a copy of the schedule(s).

Call Intercity Transit at 360-786-1881 to request schedule(s) be sent by email or postal mail.

Fill out their online order form at

intercitytransit.com/order-schedules⁠

. They can send schedules by email or postal mail.

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`Dial-a-Lift Service`⁠
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For ride scheduling please call 360-754-9393.

Dial-A-Lift is a door-to-door, shared ride public transportation service for people with disabilities that prevent them from using Intercity Transit’s fixed route bus service. Intercity Transit offers Dial-A-Lift service where and when fixed route buses operate.

You must complete an application, be eligible and certified to ride Dial-A-Lift.

For ride scheduling please call 360-754-9393.

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Dial-A-Lift Application⁠

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`Village Vans`⁠
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Village Vans provides free transportation to help passengers gain and maintain employment. This service is available to low income individuals traveling within Olympia, Lacey, and Tumwater to locations including, but not limited to:

· Work.

· Job interviews and training sites.

· WorkSource and other employment services.

· Childcare centers, when combined with work trips. Car seats are provided.

· Temp agencies (Labor Works, Smart Talent, etc.).

Transportation services are offered Monday through Friday from 7:30 a.m. to 5:30 p.m. For ride scheduling please call 360-705-5840.

You must complete an application, be eligible and certified to ride Village Vans.

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Village Vans Application⁠

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Transportation- Intercity Transit

Customer Service