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Configuration

General Inquiry Email

Email
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Users

The emails assigned to each user are dispatched either as a forward to their own email address, or as a task in our task manager.
Name
Name Variations
User
Email address
Dispatch as a task?
1
Sebastien
sebastian, sebastien,sébastien, sebastién, sebastián
Sebastien Tien
2
John
jon, jhon,jo,johnny
There are no rows in this table
The Name Variations are used to create a regular expression, which is matched against the first line of every email, to identify an intended recipient. This could be used to match a language too, by adding “Bonjour” to a French user, “Hola” to a Spanish user etc.

Options

Dispatch emails without clear recipient
among all users
to one user:
John
Move emails from the following senders to the bin:

Senders to Ignore
1
2
Name
Email
There are no rows in this table



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