Signposting to Other Services

As an alternative to directly referring to partner support Services, the Responsible Organisation may use the information collected during the Assess phase, to suggest a number of relevant services that are available.

This might be offered as a digital self-service facility; some apps have been developed that

take the user through a self-assessment of their Needs

collect context information

list suggested services

… or this can be a mediated conversation where an agent looks up a Directory of Services and passes the information to the Person.

Steps

Signpost to Relevant Services

Use the Directory of Services to list entries that fit to Needs and circumstances.

Follow Up

The person may agree to a follow up contact, some time later, which can be used to capture

which services were accessed

a new situation assessment

There are no rows in this table

⁠

Want to print your doc?
This is not the way.

Try clicking the ⋯ next to your doc name or using a keyboard shortcut (

CtrlP

) instead.