The Process

Improve

Where the
@Lead Organisation
learns from the profile of people who did need assistance, to improve the approach to finding and supporting vulnerable people.

Opportunities for Improvement

Improving the Risk Index

The goal of the
@Risk Stratification Policy
is to have a high hit-rate. That is, the ratio between
@Cases
raised from the
@Risk Index
, and those that actually had
@Needs
.

Improving the hit-rate will get more support to people who need it, and reduce unnecessary effort for those that don’t.

The
@Risk Index
has failed where
A
@Contact Event
establishes that no support is required
A
@Case
is raised that was not on the
@Risk Index

The
@Risk Stratification Policy
can be improved by incorporating new
@Vulnerability Attributes
, perhaps from new
@Source Organisations
, and adjusting the algorithm that used to set
@Risk Categories
.

The opportunity is to analyze the profile of people and households who did need assistance, to then establish what
@Vulnerability Attributes
would have found them.


SAVVI encourages findings to be shared using the
.

Improving how Actions address Needs

The goal of
@Actions
is to address
@Needs
to achieve good
@Outcomes
. SAVVI data can be depersonalised to enable an analysis of how effective certain
@Actions
were, compared to the
@Vulnerability Attributes
that were originally used to identify a risk.


Measuring Improvement

Both of the opportunities for improvement should be apparent from the
@Outcomes Framework
.
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