Explore

The Process

Improve

Where the

@Lead Organisation

⁠

learns from the profile of people who did need assistance, to improve the approach to finding and supporting vulnerable people.

Opportunities for Improvement

Improving the Risk Index

The goal of the

@Risk Stratification Policy

⁠

is to have a high hit-rate. That is, the ratio between

@Cases

⁠

raised from the

@Risk Index

⁠

, and those that actually had

@Needs

⁠

Improving the hit-rate will get more support to people who need it, and reduce unnecessary effort for those that don’t.

The

@Risk Index

⁠

has failed where

@Contact Event

⁠

establishes that no support is required

@Case

⁠

is raised that was not on the

@Risk Index

⁠

The

@Risk Stratification Policy

⁠

can be improved by incorporating new

@Vulnerability Attributes

⁠

, perhaps from new

@Source Organisations

⁠

, and adjusting the algorithm that used to set

@Risk Categories

⁠

The opportunity is to analyze the profile of people and households who did need assistance, to then establish what

@Vulnerability Attributes

⁠

would have found them.

This activity should be done using

pseudonymised data⁠

. SAVVI has

advice on carrying out a review of the Risk Stratification Policy⁠

SAVVI encourages findings to be shared using the

SAVVI Catalogue⁠

Improving how Actions address Needs

The goal of

@Actions

⁠

is to address

@Needs

⁠

to achieve good

@Outcomes

⁠

. SAVVI data can be depersonalised to enable an analysis of how effective certain

@Actions

⁠

were, compared to the

@Vulnerability Attributes

⁠

that were originally used to identify a risk.

Measuring Improvement

Both of the opportunities for improvement should be apparent from the

@Outcomes Framework

⁠

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