Case Management handles a caseload of cases.
Functionality for SAVVI
The platform should be capable of
creating and categorising cases tracking multiple unmet needs generating a plan for each case / need recording actions and events generating and setting markers managing status and outcomes access control and auditing
Additional features may include
geographic presentation and spatial querying linking to other data such as a gazetteer generating and visualising insight
To be reusable
case type should be configurable so that any type of case can be handled
Standards
The platform may implement the