Delivery Service

Guide to Managing Delivery Orders with Lightspeed Ecom (E-Series)

Lightspeed Ecom (E-Series) is a platform that helps businesses effectively manage delivery orders placed by customers on their online webpage. Follow these steps to ensure a smooth and efficient process:

Online Order Placement: Customers place delivery orders on your online webpage at [drgreennyc420.com](drgreennyc420.com).

Download Lightspeed Ecom (E-Series): Dispatchers must download the Lightspeed Ecom (E-Series) app.

Access Received Orders: Dispatchers navigate to the “Received Orders” section in the app.

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Review Order Details: In the “Received Orders” section, dispatchers see the delivery address, product list, and customer information.

Forward Information to Delivery Driver: Dispatchers share the delivery address and order details with the delivery driver.

Confirm Order’s been dispatched: Dispatcher selects orders out for delivery

Customer receives notification that order is on the way

Step 1: Select Fulfillment Status

Step 2: Select Out for Delivery

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Confirm Payment: Delivery drivers inform dispatchers once payment is received.

Dispatcher Selects Paid in Payment status in app or on website

Complete the Transaction: Dispatchers process the sale on the app or website to finalize the transaction.

Dispatcher Selects Delivered in Fulfillment Status

Step 1: Select Payment Status

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Step 2: Select Paid

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Step 3: Select Fulfillment Status

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Step 4: Select Delivered

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Receipt will be sent to Customer: Customers receive a purchase receipt via email.

By following these steps, you can efficiently manage delivery orders using Lightspeed Ecom (E-Series). This platform simplifies the process and ensures a seamless experience for both dispatchers and customers.

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