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Key Concept: Organizations (e.g., "Abundant Life Church") do not have their own actual bank accounts.Organization Balance: The balance you see for an organization is technologically derived. It is the calculated sum of all individual member bank accounts that are tied to that specific organization.Funding Process (Happy Path):"Happy path" organizations are those whose bank accounts are integrated with the platform.They are invoiced on the 5th of the month via a payroll report from the core platform; payment is due on the 15th.On the 15th, funds are automatically withdrawn from the organization's bank account.The platform invoices in arrears (e.g., the October 15th payment) to pay for premiums in advance (e.g., November premiums).FINOPS can use the "Last ACH Deposit" modal to confirm an organization has been funded for the upcoming month.Fund Allocation:When an organization's invoice payment is received, the system automatically splits and allocates the funds.The system reads the payroll report and deposits the correct premium amount into each member's individual bank account.Any remaining funds (the "current org balance") are held at the organization level. This "reserve balance" acts as a buffer for mid-month changes (like new dependents) and also covers Remodel Health's subscription and PEPM fees.
Organization Management
This section covers the management of organization-level (customer) accounts.
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