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Checklist for Re-engaging Inactive Animaker Enterprise Customers

Segment your audience:
Group customers by time since last login (e.g., last month, 3-6 months ago, etc.)
Consider segmenting by industry or company size (if applicable)
Personalized outreach:
Craft email campaigns with personalized greetings and highlight Animaker Enterprise benefits.
Consider personalized phone calls for high-value accounts or those near renewal.
Content marketing:
Share success stories showcasing how similar companies use Animaker Enterprise.
Offer free resources like webinars, tutorials, or ebooks showcasing new features.
Share case studies and testimonials from satisfied customers.
Offer incentives:
Provide limited-time discounts on upgrades or additional features.
Offer free training sessions on specific features or workflows.
Grant exclusive access to new features, templates, or content libraries.
Track and measure results:
Monitor open rates, click-through rates, and responses to outreach efforts.
Track how many inactive users become active again.
Analyze the cost of efforts vs. revenue generated from reactivated customers.
Additional considerations:
Review your onboarding process for clarity and comprehensiveness.
Conduct surveys or interviews to understand why customers became inactive.

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