Roadmap Features

Below is a list of features that can help improve the overall experience of calls and the product.

Feature

Description

Impact

Effort

Live Agent Handoff

Empower users to instantly connect with live representatives at any point in the conversation.

High

Mid

Load Balancing

Number of calls per minute can be increased by adding more caller phone numbers to dialogue flow

Mid

Voicemail Detection

The bot recognizes voicemail and sends a specific message based on that

Mid

High

Real Time Bookings

The AI assistant guides users, proposes available slots, and confirms bookings on the spot. No more back-and-forth emails or setting up complex automations manually.

Mid

High

Unanswered Questions

Store unanswered questions so that they can be answered in following emails (will help improve conversion rate)

Mid

High

Custom Voices

Build custom voice agent based on text inputs provided by you from one of your agents for e.g

Low

Mid

Filter Leads

Filter leads and export data based on status

AI Summary

AI summary for each call

CRM Integration

Integrate to a common CRM platform

Chatbot or Whatsapp integration

Employ the bot in inbound or outbound chats to get conversions

Email templates (HTML)

Send beautiful emails with HTML templates

Background Noise

Add background noise to make bot sound more realistic

AI Transitions

Transition through AI (intent + ai in same phrase)

There are no rows in this table

⁠

Want to print your doc?
This is not the way.

Try clicking the ⋯ next to your doc name or using a keyboard shortcut (

CtrlP

) instead.