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Roadmap Features
Below is a list of features that can help improve the overall experience of calls and the product.
Feature
Description
Impact
Effort
Live Agent Handoff
Empower users to instantly connect with live representatives at any point in the conversation.
High
Mid
Load Balancing
Number of calls per minute can be increased by adding more caller phone numbers to dialogue flow
Mid
Mid
Voicemail Detection
The bot recognizes voicemail and sends a specific message based on that
Mid
High
Real Time Bookings
The AI assistant guides users, proposes available slots, and confirms bookings on the spot. No more back-and-forth emails or setting up complex automations manually.
Mid
High
Unanswered Questions
Store unanswered questions so that they can be answered in following emails (will help improve conversion rate)
Mid
High
Custom Voices
Build custom voice agent based on text inputs provided by you from one of your agents for e.g
Low
Mid
Filter Leads
Filter leads and export data based on status
AI Summary
AI summary for each call
CRM Integration
Integrate to a common CRM platform
Chatbot or Whatsapp integration
Employ the bot in inbound or outbound chats to get conversions
Email templates (HTML)
Send beautiful emails with HTML templates
Background Noise
Add background noise to make bot sound more realistic
AI Transitions
Transition through AI (intent + ai in same phrase)
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